Hotel New Akao

Photo gallery for Hotel New Akao

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Beach nearby, free beach shuttle
Beach nearby, free beach shuttle
Outdoor pool
View from room

Overview of Hotel New Akao

Hotel New Akao

3.5 star property

3.7/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
413-8555, Atami, 1993-250 Atami

Explore the area

  • Popular LocationAtami Castle10 min walk
  • Popular LocationAtami Trick Art Museum10 min walk
  • Popular LocationAcao Forest15 min walk

Choose dates to view prices

About this area


Located in Atami, Hotel New Akao is near the beach. The area's natural beauty can be seen at Lake Ashi and Fuji-Hakone-Izu National Park, while Atami Trick Art Museum and MOA Museum of Art are cultural highlights. Hakone Kowakien Yunessun and Acao Forest are also worth visiting.

What's nearby

  • Atami Castle - 10 min walk
  • Atami Trick Art Museum - 10 min walk
  • Acao Forest - 15 min walk
  • Atami Sun Beach - 19 min walk
  • Omiya’s Pinetree / Statue of Kanichi and Omiya - 4 min drive

Getting around

  • Yugawara Station - 9 min drive

About this property

Hotel New Akao

3.5-star hotel
At Hotel New Akao, you can look forward to a free breakfast buffet, an indoor mineral hot spring (onsen), and a terrace. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at any of the 4 onsite restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
Other perks at this hotel include:
  • A seasonal outdoor pool
  • Free self parking
  • Free train station pick-up, hot springs on site, and a 24-hour front desk
  • Concierge services, newspapers in the lobby, and coffee/tea in the lobby
  • Guest reviews say good things about the overall condition
Room features
All guestrooms at Hotel New Akao boast comforts such as laptop-compatible safes and air conditioning, as well as amenities like free WiFi.
Other amenities include:
  • Bathrooms with deep soaking tubs and bidets
  • LCD TVs with satellite channels
  • Refrigerators, daily housekeeping, and desks


English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free roundtrip train station shuttle
  • Free beach shuttle

Food and drink

  • Free buffet breakfast available daily 7:30 AM–9:30 AM
  • 4 restaurants and 1 coffee shop/cafe
  • Coffee/tea in common area(s)

Restaurants on site

  • Nishiki
  • Kuroshio
  • Umihiko Yamahiko
  • Hana no Yousei
  • Salon de Kinrin

Things to do

  • Arcade/game room
  • Hot springs
  • Karaoke
  • Outdoor pool
  • Sauna

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli


  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities

Business services

  • Meeting rooms - 8


  • Garden
  • Terrace


  • Indoor mineral hot springs (onsen)
  • Massages
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Wheelchairs available on site


  • Smoke-free property

Room amenities


  • Air conditioning


  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination


  • LCD TV
  • Satellite channels

Food and drink

  • Refrigerator


  • Desk
  • Laptop-compatible safe
  • Phone
  • Slippers

Similar properties

See similar properties



Check-in from 1:30 PM - 6:00 PM
Minimum check-in age - 18


Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The seasonal pool will be open from August to August
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property

Property is also known as

Hotel New Akao Atami
Hotel New Akao
New Akao Atami
New Akao
New Akao Hotel
Hotel New Akao Hotel
Hotel New Akao Atami
Hotel New Akao Hotel Atami

Frequently asked questions

Does Hotel New Akao have a pool?

Yes, this property has an outdoor pool.

Is Hotel New Akao pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel New Akao?

Self parking is free at this property.

What time is check-in at Hotel New Akao?

Check-in is from 1:30 PM - 6:00 PM. After-hours check-in is not available.

What time is check-out at Hotel New Akao?

Check-out is at 11 AM.

Where is Hotel New Akao located?

Situated near the beach, this hotel is within a 15-minute walk of Atami Castle, Atami Trick Art Museum, and Acao Forest. Kiunkaku Former Ryokan and Atami Sun Beach are also within 1 mi (2 km).

Can I cancel my reservation for free at Hotel New Akao and receive a full refund?

Yes, Hotel New Akao offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel New Akao cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings



Rating 5 - Excellent. 21 out of 75 reviews
5 - Excellent 28%
Rating 4 - Good. 27 out of 75 reviews
4 - Good 36%
Rating 3 - Okay. 15 out of 75 reviews
3 - Okay 20%
Rating 2 - Poor. 7 out of 75 reviews
2 - Poor 9%
Rating 1 - Terrible. 5 out of 75 reviews
1 - Terrible 7%




Staff & service




Property conditions & facilities



4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful location on seaside Very dated , needs upgrades
Stayed 1 night in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old-fashioned hotel by the sea
Have seen quite a few reviews about this hotel being old and worn down, but decided to give it a try anyway for its location. Overall it was a pleasant experience, even though one can surely feel the age of this hotel. The location is easy to get to by car. Just need to follow the GPS. Staff were all friendly and helpful.
Dining hall with live show
View from guest room
Just beneath the Atami Castle

2/5 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

2/5 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Old and overpriced
I was greatly disappointed in the rundown state of the hotel. I was shocked at the amount of money Expedia charged for this type of room and experience. The paint chips and debts in the hallway walks, small room bathrooms, construction noise and finally the two hour fire alarm testing was just horrible. I guess we were really paying for the hot springs, location, meals and shuttle bus. I felt greatly overcharged and will not recommend this hotel.

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても、優雅にすごせました! インフィニティお風呂がとても最高でした。 開放感があり、本当に海に入ってるかのようでした!眺めも最高です! お部屋もとても嫌いで、オーシャンビューで朝は朝日とともに目が覚めてとてもいいお部屋でした!
Stayed 1 night in Sep 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2021

5/5 Excellent

Stayed 1 night in May 2021

3/5 Okay

Stayed 1 night in May 2021