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"What an unexpectedly seamless stay! There was a shuttle bus that met us at the Shinkansen station that took us to the Onsen. When we arrived, we were ushered to a comfortable lobby for check-in. The bellman showed us the entire hotel and onsen, and walked us through our kimonos and slippers. Lovely breakfast, lovely rooms, lovely Onsen... and another free shuttle back to the Shinkansen station. We will definitely return! "

"Great hospitality, spacious room, cleanliness, great variety of food at breakfast buffet, lovely Onsen, all in all a great experience!"

"There was a stain on the tatami floor. It also seems to be the season when small insects or cockroaches appear. Despite staying on a high floor with no windows open, I noticed these bugs in the common areas. It would be good if the staff could address this issue rather than letting them roam freely in those spaces."

"夕食は味付け、量共に良く特に朝食のバイキングは種類が豊富で満足できました。 お風呂の泉質も良かったです。 建物は古いですが、お部屋はリニューアルされていたので綺麗でした。"

"It's a wonderful hotel. Very clean, services were excellent. My family including the kids enjoyed staying thoroughly. Very close to our ski school, easy to find. Highly recommended."

"Great location for skiing."

"部屋にはベッドと畳の上にテーブルがある部屋だったのでくつろげました。カビ臭いにおいがするのは気になりましたが掃除は行き届いていました。温泉はとても良かったです。"

"The location is very good and convenient to the train station- 3min walk. The view from the property is amazing. The room was very spacious and with fantastic view too. Staff is super friendly. Included dinners were excellent. Breakfasts was good enough."