「I did not receive the text message or email with the information required to complete the registration prior to the arrival. Neither was the information of the location of the reception office. I arrived at the hotel location before 2:00 p.m. It was not until one of the facilities employees came to us and guided us in which direction to go to get into the reception office. At that point, we had already been waiting for one hour. After we completed the check-in process, we headed to the room and...
「I did not receive the text message or email with the information required to complete the registration prior to the arrival. Neither was the information of the location of the reception office. I arrived at the hotel location before 2:00 p.m. It was not until one of the facilities employees came to us and guided us in which direction to go to get into the reception office. At that point, we had already been waiting for one hour. After we completed the check-in process, we headed to the room and...
Mery