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"Friendly staff they always accommodate willingly. Use them once a week for work and have had no issues."

"Clean, beautiful decor, tv is the best size, the rainfall shower was great!"

"We love The Bell Tower Hotel. Great location for anything at UofM. The staff are friendly and helpful. The lobby feels like I’m visiting my well-coifed, classy grandmother’s home - complete with delicious fresh baked cookies. The hotel is neat, clean, and very quiet. Absolutely a gem in Ann Arbor! "

"It was a coffee shop in the lobby. "

"Phenomenal stay at this wonderful hotel. elegant and upbeat staff with a great restaurant on the property. Front desk staff, valet and restaurant staff excellent - especially Gary H who took great care of us during dinner. Kudos"

"Clean room. Great breakfast. Friendly staff. "

"We received complimentary nights from the manager due to issues during our first night. I really appreciated the level of customer service and hospitality. The property is clean comfortable and convenient. The breakfast was delicious and served fresh and hot. Staff was helpful, friendly and was willing to assist when needed. I would definitely recommend this property. I haven’t received this level of customer service at any other hotel property in a long time and was appreciative of the superb level of service. "

"Room was clean. Staff was nice and very helpful. The only issue was that my daughter couldn't take a bath because the faucet for the tub was stuck on shower, and we couldn't change it. It wasn't worth complaining about because we were only there for one night. I would recommend this hotel and would stay here again."

"Met all my criteria in a hotel stay. I want a fridge, and a clean room."