Anacapa Island Vacations from ￥183,298

When we arrived it took almost an hour to get checked in and to our rooms. I asked for connecting or nearby rooms. We couldn’t have been much farther apart. My room smelled terrible from either smoking or mold. The bed in my room was dirty and rumpled bedding. Someone must have been in it before. I tried calling both housekeeping and front desk but neither answered. I went to lobby and there was still only one slow person at check in and a long line of people waiting. Luckily I met a lovely housekeeper named JUANA in the lobby and showed her the video I’d taken of my messy bed. She was kind enough to get clean bedding and change my bed. My friend in the room far away said the smell from the sink was horrible but there was no way to contact anyone for help.