Find hotels near Alpine Meadows Chair Lift, Silver Star Mountain from ￥4,427

"Cleen room, nice staff"

"I was very pleased with our stay..Veryclean very friendly staff.."

"The slide was a hit. I was worried that it would be too cold. But the water for the slide is very"

"The kitchenette was disgustingly filthy with food particles on the counter top. The pots were burned and unusable, the cutlery was unwashed but put in the drawer. The floor was so sticky that even with shoes on it was sticky. The stove was filthy on the top and in the oven. The drapes were hanging by a thread. Floor was not vacuumed. Food crumbs on tv dresser.There was one towel in the bathroom. We complained, and were given a few pots but not useable either as burned. Staff sent someone up to clean the kitchenette. All that was done was brushing the crumbs to the floor. Nothing done about the sticky floor. I spoke to the manager and he said he would make it right but actually did nothing. We asked for compensation or another room but there was no other kitchenette available. Refunds are not given. Everyone needs to know about this place and give hones reviews, not ones that can be made by staff or their friends or who ever gave even a low rating. "

"Room service says available was not Front desk agent did not understand me was hard to talk to Smells are overpowering in rooms some guests may not like smells used for cleaning "

"The staff here are great. Very welcoming and accommodating. "

"Great staff, great rooms, affordable"

"Great food, amenities and helpful and friendly staff!"

"Clean room, friendly staff."