6/10 (普通)
Mathew、Edmonton
2025 年 7 月 30 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We have been a citomer of Best Western Pacific Inn for the last 20 years.We have enjoyed our stay in this place during different management.However this time it was different.Althouh building cleanliness were great but a room withgoirmet kitchen and no utensils,we had to go to the desk asking for a pan and what we got was adirty old pan.Not only that we saw an obvioys culture change.No smile no pleasant conversation ,itwas like walking into a jail where you are told what to do.We felt like ,honestly not in the same inn at all.We had a room with pet accomodation andcharged us 40cdn for one day amd 20 dcdn for remsining 4days.NOW The building security was also a concern people leave the back door open with no monitoring,who is coming and going out.Homeless,drugged people were loitrring inthe lobbie snd inthe hall way.THERE was no specific area or recepticles for garbage and we were criticized for leaving garbage bag in the laumry area.We some how stayed for 5 days in this hotel.Rickys is snother story ,this place used to packed with people and delicious food and inthat place we had two thin strips of chicken for a huge price hike.If current msnagement is thinking of msking lots of profit at the blood money of cutomers ,we think thry got it wrong
Mathew
2025 年 7 月に 4 泊滞在
