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"Rooms were so clean and service excellent, the only thing was we wished the room was bigger. Will definitely book again but a bigger room. Staff were amazing every single day!"

"Best things about this hotel is the breakfast buffet and easy access to Shinagawa station where you can board Shinkansen. There are also plenty of restaurants and shops. The rooms in Annex tower high floors are decent size with views. Bathroom needs updating."

" We ennoyed ohr stay and felt most welcome"

"Roomnwas big and clean. "

"We didn’t have the breakfast but it looked good. The area very friendly and lots of good options for food. "

"The breakfast buffet was amazing. The room was very clean and the staff was very friendly. The location is unbeatable. Just a few minutes walk away from the major train station and subway hub. I loved that there was an underground tunnel that went to the the train station and the government building. "

"Good modern hotel. Breakfast was a highlight- cute, homely and modern setting with good selection of food in the buffet- especially the fluffy pancakes that were made to order. Location - Nice to be tucked away from the hustle and bustle of Shinjuku but close enough to be able to walk there in about 15 min."

"The room is really clean and the staff are respectful. The only minor issue we had is the common laundry which only has 2 machines so people are cramming to do their laundry in the morning. I wish they have at least 2 more washing machines to accommodate the volume. But overall, our experience was really great!"

"Staff was very kind and well being trained for int’l customers "