サウス リノの四つ星ホテル

「First time in Reno, and I enjoyed staying here. Hotel staffers, bell boy, receptionist, cafe and restaurant crew, were very friendly, although my reservation did not show up in their computer upon checking in. I did not figure out how to control the sometimes noisy room fan. The cafe guy was also really friendly. The "Riverfront" is a hip but accessible restaurant, where I enjoyed my dinner. Clean and new structure, an easy-to-find landmark in the city.」

「長期滞在は、洗濯機も付いていて非常に良いが、シャワーしかないのが残念。」

「This is not just a room, it is a condo. There needs to be more attention to maintenance. When staff was available they were very nice.」

「The cottage was nicely furnished, but was not cleaned very well. It had everything you could need. We got snow and that was great to see. Beds were comfy and fireplace was great! Location was great.」

「I spent 5 times on the phone with Landing and was told my issue would be followed up with; on day 6/10 I finally got a resolution on my issues on being able to access the pool, hot tub, or gym; which were the biggest factors in booking this location. Instructions were vague and not detailed enough to give me complete knowledge of what to do or where to go upon arrival. Check in process was complex and frustrating. Overall very frustrating experience. 0 star review」

「Would be nice to have air conditioning 」

「Overall stay is good and lodge is cozy and a large size of kitchen with full utensils to use, which are very convenient. A few things that the management may think to improve: the washer and dryer, especially the dryer is not clean and some dust even coins left inside the dryer. Customer service phone number is not reachable the day after Xmas so there is nobody to answer our questions.」

「We enjoyed our stay」

「The space for 3 couples was definitely more than enough. Everybody was able to stay together from living room To dinning table. 」

「Nice location, quiet area, not enough towels, kitchen missing a few essentials like hand towels, spatula and cookie sheet.」