ケンジントン・メトロパークの四つ星ホテル

「英語が不慣れにもかかわらず、丁寧に対応いただきありがとうございました。」

「The children were satisfied with the breakfast service. They also enjoyed the ice cream served in the afternoon. They were pleased with the large beds as well.」

「Front desk staff were so pleasant and helpful. No bad attitudes and very professional 」

「全てが期待されるレベルを上回っていました！ロケーションも良くて、次回もここに泊まりたいと思います。」

「Beautiful property」

「いつもは隣のマリオットを使うが、今回初めてホリデイインを利用。マリオットに比べると部屋の雰囲気が安い感じがするが、値段を考慮すると十分なレベル。宿泊するのに何も不自由なし。近くにスーパーがあり便利。ホテルにもレストランが併設されてあり便利。」

「Restaurants, room service and delicatessen were closed to prevent corona infections. We were not informed about the closure until check-in. We were unable to go out because of 14 days of self-isolation, and we were forced to live a very inconvenient life. Homepage should be posted on homepage about restaurant closure. Also, cleaning was on Monday, Wednesday, and Friday, but sometimes the bathroom and room were not cleaned at all. We are not happy about cleanliness.」

「Property was as described, clean, had all amenities of a hotel including fitness center and in-unit coffee 」