エメラルド湖の三つ星ホテル

「The room was clean and specious and the amenities were great!」

「Great staff, friendly and helpful!」

「Yes 」

「staff was amazing and attentive as much as possible. missing ceiling tiles, broken water leak stained ceiling tiles. 2nd night out heater/ac unit was in cooling set to 73 with fan in auto. woke up 3:30am, room was 67 degrees and unit not responding to thermostat commands. at 4-4:30 went to front desk to see if they had main breaker access. NO. suggested moving rooms with all our stuff and our kid. i walked away without saying a word as she was respectful and not her fault. spent another 20 mins...

「It was a fun time, water park was nice and a good get away with the person you love. 」

「My only complaint is that the stoves are electric & cook very fast, but it was a beautiful stay!!! 」

「The updated signs will be helpful when they are finished to know where things are, but the staff was super polite and helpful. Our family room was very nice and clean and easy to get to with parking right by the room. Our only negative experience was out of the property control with the neighboring room being extremely loud getting in at 1 a.m. We are still giving 5 stars because the property was nice, away from the hustle, but still convenient to everything. 」

「Room was very nice and comfortable. Breakfast at the Windsor was excellent!」

「Dishes were dirty and there was no dish detergent 」