Find 3 Star Hotels in Drums, PA from ￥10,327

"I was given a second room after raising concerns about the first, but unfortunately the second room was even worse. Both rooms smelled heavily of cigarette smoke and had stained sheets. I left immediately and did not stay overnight. I ended up driving 6 minutes to Spark by Hilton Wilkes-Barre and booking another room at 2 AM. The refusal to provide a refund after this experience was extremely disappointing."

"Terrible road noise. Hotel is right on the highway. Construction containers in the parking lot, heavy equipment next door. The room was very nice and the breakfast was good. Also liked the free cookies."

"Great location, helpful staff, easy in and out. Breakfast was good not great, better that most included breakfasts."

"Excellent staff. Rooms were beautiful "

"Didn’t stay for breakfast "

"We drove 4 hours and upon check in they informed us the water park was NOT included in stay. The room was filthy ( bathtub had hairs in it, toilet was dirty, and the bed sheets were stained). Our room key was assigned to other guests whom walked into our room while we were still inside. Every guest we encountered told us to not waste money on the water park- it’s filthy and water heaters are always broken. We decided to leave 4 hours after arriving, to drive back home another 4 hours. When we informed the front desk of our reasons for leaving and requesting refund, they told us we would have to email the manager because there was no one there to authorize a refund. After going back and forth for a while, my husband agreed to to allow them to charge one night ( we were supposed to be there for 2 nights), they agreed and put a refund request form in for the 2nd night. Although they charged us for one night we still decided to leave with our kids. It was absolutely a horrible experience, my 3 yr old and autistic 13 yr old were devastated and tired. My 3 yr old celebrated his birthday in the car since he couldn’t have his celebration at the resort as we planned. We will NEVER recommend them to anyone. "

"Nice "