ベル アイルの三つ星ホテル

「Excellent location for where we were going (zoo). We were there two nights Sunday and Monday..it was quiet and comfortable.. Breakfast was very good.」

「The bed was very very uncomfortable. Pillows were great. Refrigerator door was broken, lightening in room was very bad. Drain in tub broken. Pool looked nice but didn’t get to use in our stay. The carpet in the hallways was worn and very dirty. We won’t be back. You get what you pay for .」

「ありがとうございました。」

「エアコンが作動せず暑かった。修理を３回頼んだがその場では動くがすぐに動かなくなった。部屋の移動を頼んだができないと言われ、扇風機で１晩過ごした。ベースボールを観戦しに行く予定だったがスタジアムについたら４回まで進んでいた。翌日は部屋を変更してもらった。そのため快適に過ごせた。スタジアムからは非常に近くすぐにホテルに戻れる点がよかった。また歩いて１０ぐらいのところにCVSがあった。ホテル周辺は何もなかった。エアコンの故障以外は何も問題はない。」

「I get that operating costs have risen but it seems on a stay of 4 nights there should be some level of room service done. There is not enough drying space for towels nor adequate air flow in the room to fully dry towels. This should be addressed.」

「掃除機を掛けてるのか疑問」

「Great hotel to stay」

「ロイヤルオークの中心部にあり便利で部屋の前に車を停めることができました。必要なものは揃っており、フロントの対応は丁寧でした。朝食も美味しくいただきました。」

「the shower drain was clogged, mentioned to the front desk on Friday at 3pm they said ticket is open and someone will fix today At 8pm came back to the hotel and the issue was not fixed, I asked the front desk and I was told the maintenance was left and they will come fix Saturday morning , we checked out on Sunday and no one has came to fix it When checking out the front desk asked if the stay was good ! We mentioned the issue and he said I’m sorry you guys have a good day!!! I was not sure...