リッチモンドの2 つ星ホテル ￥8,601 ～

「Got to the hotel and was quickly greeted by staff to check in. Room was spacey and nicely cleaned and set up. My mom stays in hotels often and is picky and this was her favorite one to date! I plan to stay here for future trips due to our amazing experience with this hotel and its staff! 」

「We were allowed to check in early in one room but the other would be available later. But our second room was rented to some other party. They gave us a new room but it was not adjoining. Nonetheless, everything else was exceptional. The rooms and common areas were clean. The rooms had been updated with new sinks, lights, showers, furniture, microwave, fridge, TV. Bedding was clean and comfortable. The staff were all friendly and helpful. The breakfast was also exceptional with variety...

「Dirty place bad smell of smoking」

「全体に建物の老朽化が目立ってはいたが、宿泊するだけなら何の問題も感じなかった。朝食が無料なのは大変助かった。できれば野菜があると嬉しい。英語が不自由にもかかわらず丁寧に対応していただいた。」

「Quiet, good size room, nice staff. 」

「The property needs to be updated. 」

「I arrived earlier than the check-in time, but the staff welcomed me immediately. The room was very spacious, almost like a suite. In walking distance of the restaurants in downtown Richmond.」

「Would definitely stay here again!」

「Although the staff was super friendly and helpful, the room had issues that were never resolved and the kitchen was not equipped with anything except a sink! I would be hard pressed to return for another vidit」

「Tru hotel by Hilton fell short of my expectations for Hilton. The room : the whole toilet moved when using, I’m afraid someone will get hurt. I wanted to mention this upon our check out however there wasn’t anyone at the front desk and three others were waiting as well. A non English speaking worker used her phone to translate there would be someone by 7am. It was 6:45 and we found that unacceptable and left . The “included” breakfast was the most limited I’ve ever experienced and not worth...

「Dirty room. Urine on toilet. Musty and no towels upon entry 」