ノース サイドの2 つ星ホテル ￥10,943 ～

「Clean good breakfast helpful and friendly staff」

「My stay at the Red Roof PLUS+ Pittsburgh East – Monroeville was extremely disappointing. From the moment I arrived, I felt unwelcome due to the rude and condescending attitude of the staff. Rather than addressing concerns professionally, interactions felt dismissive and unhelpful. More concerning was the overall atmosphere of the property. Several guests displayed hostile and aggressive behavior, creating an environment that felt unsafe and uncomfortable. There were incidents of loud...

「早朝のフライトで帰国するために利用しました。24時間運行しているシャトルバスのおかげで予定通りに空港に着くことができ、大変ありがたかったです。チェックイン・チェックアウトがアプリ内でできるところも便利でした。 一泊だけでしたが、部屋もきれいでとても良いホテルでした。」

「Scammers! They charged me 2 $50 Fees for incidentals and tried to charge me even though nothing was wrong with the room. Vending machine didn’t work and the worker denied us water. Also the tubs were very dirty when we got there. There was only cold water available in the bathtub.」

「Didn’t expect to pay incidental sad」

「After checking into the hotel and going to my room, I noticed that there was no desk chair. I informed the front desk, and the staff member brought a chair from another room, which I appreciated. However, the room had a significant number of flying bugs. I reported the issue and requested a room change if possible. The staff told me that no other rooms were available and that they would clean the room instead. When I returned later that evening, the same bugs were still in the room....

「Friendly staff」

「スタッフはフレンドリーで親切だった。」

「部屋のドアのロックが動かなくなり、朝4時に部屋を出たら入れなくなった。従業員が確認するが、その間10分ほど薄着で寒い中、風邪を引きそうに。従業員の特殊な装置でたまたま開いたところで荷物を回収したものの、10時までメンテナンスが来ないと。修理を任せて学会へ。ところが、戻ってきたらそのことが交代した従業員に申し送りされていない。結局部屋を移動。WiFiがとても遅く、ネットアクセスが悪い。ところが、移動したら別のWiFiが使えるようになってこちらは速い。部屋によって当たり外れがあり、従業員間での情報共有も十分されていないことを懸念。」

「I had a room on the 2nd floor and it was SO loud that I could barely sleep. Room was near an entrance to the hotel & next to the kitchen. I could even hear the bathroom above me. Pretty hotel, nice hotel staff, great location but I was there to sleep & couldn’t.」

「清潔感のあるホテルでよかったです。荷物の預かりサービスも行っていただきました。」