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「The hotel is not as clean or nice as it appears in the photos, and the facilities themselves feel quite outdated. Additionally, smoking seems to be allowed throughout the property, and there was a strong smell of tobacco in the room. While the staff are generally friendly, the overall quality of the facilities is not very satisfactory. In particular, I would not recommend this hotel for families with children. Furthermore, the travel package services offered in the hotel lobby seemed...

「Quieter location just across from the main core. Super clean and very helpful staff especially Lucy and her night colleagues.」

「The owners went above and beyond for us. Echo showed us to breakfast and was available to answer questions. Our plane was 3 hours delayed and the owner picked us up at 1:00 AM! Room was cool and situated in an easy place. The were so helpful and would recommend to any Americans traveling China.」

「I would give it 10 stars. It is a family operated hotel and they make you feel like part of the family. As soon as you arrive the lady in charge takes the time to explain the best routes to explore and tries to make sure to help you in any way possible. She even share with us delicious watermelon and gave us souvenirs at the end. The rest of the staff is also very welcoming. The room was spacious, the beds very confortable and clean. The hotel is cozy and you have every you need for your basic...

「Nous avons passé trois agréables nuits à l’hotel Thirty One. Le personnel était très aimable et nous avons eu beaucoup d’aide pour planifier notre séjour à Zhangjiajie. Une ambiance très « auberge de jeunesse » qui est forte agréable.」

「We had the most wonderful experience, Andy (the manager) was in direct contact with us even before the trip and he arranged for our pick up even when we changed the departure point at the last minute. He made our honeymoon absolutely lovely and special at this hotel! The room was absolutely wonderful, large, with amazing views. The facilities are breathtaking, swimming pool was great. The best part was just walking through the hotel and feeling like being in a palace everyday. The area for the...

「I loved my short stay here, especially how clean my room was. Was nice to have the fancy heated toilet haha for a change, the automated curtains and light control panel was a good touch. Was nice to get complimentary breakfast. We only speak English so using our phone was not difficult. Great location too!」

「房主Sarah非常友好，預定的房間寬敞乾淨，獨享洗衣機，冰箱，24小時有熱水、空調。 位置在市中心，出行相當便捷。 可惜只訂2晚，下次一定推薦朋友再來預定。」

「Thanks Amy for all the help and tips. It was a great stay minutes away from Tianmen mountain」