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"Convenient location, beautiful gardens and very friendly staff"

"The hotel is very large, and right at a JR/subway station that's convenient for transportation. There are different places for breakfast within the complex - we ate at 3 different restaurants - all good. The Pivot was probably the nicest. "

"Lovely room. Easy chrck in and out. Great location within walking distance to many Shinjuku locations."

"The room was very clean and the staff were fantastic!"

"Great place to stay!"

"The room was clean, but smaller based on western standards, but had lounge area to hang out on 2nd floor and main floor...but they provied bottles of water and fresh towels daily. Loved the vibe at the hotel...music, had DJ on certain nights, Amazing Bakery, Coffee bar, and Tappas Lounge was excellent...locals visited who did not stay at the hotel. Little further from main area of Shinjuku and train stations...so depends on your preference. "

"Property was fabulous, views from hotel spectacular, staff were very professional, knowledgeable and helpful. Room was excellent"

"Great area great hotel"

"Convenient, clean and super helpful staff. "