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Clean hotel and center to everything

Hotel room was a little dated, however, it was definitely very clean. Breakfast was great, but I wish they could’ve changed up the menu daily. The shuttle to the airport (every 20 minutes), train station and Aeon Mall was a definite plus and very convenient. Just to let you know Aeon Mall also has a huge grocery store that basically has everything you’ll probably need and more. From what I observed from the bus ride I didn’t see anything close in walking distance. If you are planning to...

The building, decor, and room was beautiful, upscale, decorated. Right in the heart of Narita shopping street and right outside of Narita Park, it was the perfect location to explore the city by just walking out the entrance. Staff were respectful, helpful, and courteous. I reserved their dinner and wow was that a fine dining experience and true taste of local, traditional cuisine. I will be staying at this establishment every chance I get!

Great location and very nice for the cost

I really liked my stay here. The staff was great. My room was clean. Definitely worth paying the extra for the breakfast option… it was great, with lots of food options. The dining area was clean and well organized and the staff did a really good job at replenishing food before it ran out. I thought it was cool that they offer the free welcome cocktails and rice and tea daily. I was not able to enjoy the free Onsen access because of all my tattoos, but it did seem quite popular with other...

Clean room. Spacious and comfortable.

We stayed here again when we left Japan, the hotel bus is super helpful.I will stay here again next time I visit Tokyo.

I love this hotel and location! Its nice and quiet but still easy to get downtown and other areas. Its one stop way from the airport limousine pickup and a great outlet center.

Excellent bus shuttle service provided by the hotel.

Great stay, staff was incredibly friendly

I wish there is no steps to get elevator from parking.

Very nice hotel. Restaurant Origine was exceptional. Property conveniently located to public transport and shopping and restaurants. Limited English spoken by most hotel staff.

This was our 1st hotel when we arrived in Japan & our last before we left to home. Great stay

The hotel was clean and the room was spacious. I traveled with a family of four, and the quality and high tech feature of the room met all of our needs. There are sensored lights, toilet seats that open and closes automatically and self flush, separated doors between the room space, etc. I travel a lot and this was by far my favorite hotel due to its quality and walking access to the train statoon, restaurants/bars, entertainment, shops/grocery store. We will be staying here again if going to...

Great breakfast!