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"It was clean and big!"

"Customer service "

"Very nice first impression for Japan. The bus from the airport was on time and there were plenty of staff to welcome and checkin. Our room faced the airport but there was no noise. There are 3 restaurants and a very good convenience store. You can’t walk safely in the area because there are no sidewalks but it’s perfect for transiting through Narita. "

"Very convenient with buses going to the Narita town as well as stopping at the Aeon mall every hour. Great shopping for me. Also a Lawson convenience store located across from front desk."

"We recently stayed at the Sheraton Resort for a family vacation, and it exceeded all our expectations! From the moment we arrived, the staff made us feel welcome and well cared for. Check-in was smooth, and the service throughout our stay was consistently friendly and professional. The room was spacious, clean, and perfect for our family, with a beautiful view and all the amenities we needed. The resort grounds were stunning—immaculately kept, with plenty of space for the kids to play and explore. What stood out most was how family-friendly the resort is. From activities for the kids to helpful staff who went out of their way to accommodate us, it really made for a stress-free and memorable holiday. "

"Great breakfast 👍"