Find hotels in Windsor, NY from ￥10,473

"We have stayed there many times over the years and had great experiences with the room condition, property condition and breakfast. We have not been back in a few years and were shocked with how much it has declined. The room was dirty, hole in the carpet, and stains on the walls. The outside of the building is falling apart with rotting wood siding and peeling paint. The breakfast was minimal even for a basic continental option. We were charged top dollar for a weekend stay and will not be returning as there are many other options that would provide a more comfortable experience with cleaner and updated rooms."

"Yes"

"Place is new, staff is kind and helpful. Rooms are spacious and clean. There is a pool and exercise room. "

"The room was clean, the staff st the restaurant was great and the front desk staff were very friendly and helpful!"

"Stayed in a newly renovated room with quite comfortable accommodations. "

"Nice clean room, friendly staff, great location "

"First time at a Tru. Friendly staff, nice modern and clean rooms. Big parking lot. "

"The room and establishment were very clean and well-maintained. The staff was professional and welcoming offering great customer service at check in and out."

"Smooth check, got a later check out at my request without any problem, room was very clean and everything worked well. It looks like the owners are gradually trying to upgrade things. The indoor pool was closed (and drained), but it didn't affect my stay at all. The breakfast (included) was slightly better than most places, and the staff did a great job keeping the area clean and well-stocked. The seating area for breakfast was clean and had very comfortable seating options. Housekeeping staff on my floor was very friendly and professional.I'd definitely stay here again!"