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"Excellent concierge services. "

"staff， locations "

"Great staff, amenities, clean room great people, always willing to help. Concierge was wonderful. Hold your bags if you come in early good location it’s a happening place so much things going on all the time."

"All good and nice central location"

"We were upgraded (due to our Expedia VIP status) to a one bedroom apartment, which despite being “just” a hotel had the best equipped kitchen of all the apart-hotels we’ve stayed in in the previous 6 weeks. If the location were in the CBD instead of at the airport it would be a fabulous long-stay. Friendly staff, super clean and comfortable room, convenient full service in-house restaurant that serves food a cut above expectation. Despite decor that looks like any other hotel’s breakfast room, the food was fabulous, the servers wonderfully friendly, and the wine list well curated. There’s also a lovely lobby bar with barista (and cream). We also appreciated that there was no surcharge for their airport shuttle.We’d definitely stay here again pre or post flights to or from Auckland. "

"Especially helpful check in . Our room was made available for an early check in"

"Clean and comfortable. Had a leak in our room and staff moved us quickly and efficiently. "

"Hotel was great "

"Excellent service and a very nice hotel. The staff was great throughout our stay. I would especially like to mention Alex, the front desk agent who assisted us with check-in. He was very kind, friendly, and helpful, and offered us an upgraded room with more space. Ivan, who served us at the restaurant, was also exceptional—very attentive and professional, with excellent customer service skills. Overall, we had a wonderful experience."