Find Pet-friendly Hotels in Waterford, MI

" My mother booked a room for me after a long day of meetings and had to be up early in the morning for another long day. i live over an hour away and staying closer cut down my travel time immensely! So I go to check in and the hotel attendant at the front desk tells me that I can’t use a chime or Cash App card for incidentals! And that was the only cards I had on me. Then I was told that they could not cancel the reservation and that we needed to call Hotels.com to cancel and if the website was not updated with the information about the cards it was not the Westins responsibility to cancel or refund back to my mother. I was crushed to say the least because I love the Westin and have stayed there plenty of times and never ran into this problem. I understand that there may be issues when trying to refund the money back to chime, but nothing was said at the time of booking. So I ended up staying at a hotel up the street. So word to the wise…DON’T try to use your chime/cash app card for incidentals!!"

"Clean room and wonderful customer service from everyone! "

"A little disappointing with this Embassy Suites which is NEVER a problem that we have. We got checked in...went to use the pool and it literally took your breath away with the chlorine. Had to put a towel over your face it was so strong. The property iteself is just in need of serious upgrades. One elevator not working...ceiling tiles falling down in our room...just needs some major TLC in the future. Not what the expectation is when you pay and stay at an Embassy Suites "

"Room was excellent, pool was closed due to child poop that morning. During the middle of the night, there was a room of 3 adult women having absolute screaming match at each other in their room, out in the hallway, outside. Front desk staff had to come up multiple times and tell them to stop as they had 5+ rooms complain. At that point, 3 am, how is anyone getting any sleep. It was ridiculous. "

"The staff was not helpful when we asked for help nor were they friendly about it. We did not get the room that we had reserved for a family of four making a miserable night’s stay. The pool was not clean and cool. The hallways and common areas reeked of marijuana. We will not book here again in the future."

"Beautiful hotel in Birmingham, an upscale area With restaurants and shops. I would call the Townsend a 4.5 hotel, not quite a Ritz, but way above a nice Marriott. The bed was the most comfortable bed ever, the staff responsive, the room well designed and the bathroom lovely. The shower was not strong. "