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"We had an amazing stay on Oct 23.as we returned from Singapore. As we were checking in, we were told we were receiving a complimentary room upgrade to the Penthouse suite. What??? I don't know what we did to deserve it, but it was such an amazing surprise. The room was beautiful! Thank you to the kind and friendly staff for a much-needed relaxing night. We will definitely stay again during our next trip to Vancouver or next layover. "

"Wonderful staff. The room and beds were very very comfortable. Climate control was very comfortable. Dining was very convenient and enjoyed the breakfast buffet very much."

"This is my second time to stay at this hotel, will back for sure "

"Quick check in, friendly staff, amazing views! My only complaint is the slow internet. There is an option to pay for better internet, but I feel that an expensive hotel should not charge guests for fast internet."

"Great staff, very responsive. Good clean rooms and great location "

"Shark club fantastic"

"Wonderful weekend of pretending to be rich. All staff we met were exceptionally welcoming. Room was terrific. "

"This hotel has always been a favourite.. central exceptional service, decor, and staff. The staff in the Gerard dining room gave us such a great experience!!! I recommend this place to everyone.. it’s a must if your going to Vancouver!!"

"Nice room for our family of five before flying home. "