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"Everything was great except the slow elevators and crowds at the lobby. Got to be patient waiting for the elevators. "

"Room came with a good view of the city, mountains and a far-off view of the sea. The room was spotlessly clean and very spacious for 5 of us and our luggages. Love how the dining area, sleeping area and living room area were all separated, giving everyone space. Beds and pillows were firm and very comfortable. Onsen in room was a dream to use every night. Rooftop view from hotel was amazing. And yukatas are free to borrow. Our room came with a free-flow alcohol happy hour in the evening too! Staff were polite and friendly. All in all, will highly recommend this stylish hotel with cosy comforts. "

"ゆったりと楽しい時間を過ごせました フリードリンクのサービスも良かったです 追加料金無しでチェックアウトがスムーズでした"

"The staff is very nice and the location is lovely. I got a free gift (a small pouch) when I checked in. My room was spacious and had a kotatsu which I really appreciated because it got suddenly cold outside. I also was able to enjoy two really beautiful and relaxing outdoor private baths! Breakfast had an amazing view and was delicious. They even gave me a hot pack when I checked out because it was cold outside. I really like the area and I’ll definitely visit again. "

"Staff were awesome. Nice small hotel at great location "

"I absolutely loved staying here! The onsen was perfect after a day of driving. The style of the hotel is really cool, and the staff were extremely friendly and helpful. Motorbike parking was available and the room was comfy and warm. It's a short walk into town, but nothing too difficult. "

"We had a really great experience, Tana-yu and breakfast/dinner buffets are outstanding! Hoshi-kan room was super clean, spacious and enjoyed the purified water! Highly recommend!"

"Nice and clean room and very close to ガレリア竹町 for food. No far from Oita Station, about 10 minutes walk. Good price as well. "

"Clean and spacious room. Quiet. Staff very friendly and accommodating. "