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"Visited multiple hotels while in the area and would chose a different location. I am not a native of Japan and was visiting for a basketball game(which was amazing!)"

"Always love coming here during the winter time for the slopes"

"This resort was significant to how amazing our snowboarding vacation turned out. Breakfast and dinner buffet was delicious! It’s true they don’t change items but there were so many choices that it really wasn’t necessary. We looked forward to breakfast and dinners there the entire 4 night stay. We had the junior suite which has the stone tub as our bath and it was a dream come true. Japanese style futons were so comfortable even after a long day of snowboarding. I didn’t mind that we had to set it up ourselves, it was a fun experience. The ONLY/main issue I had was that their public bath started off amazing until I noticed the insane amount of heavy black mildew/mold all over the walls and ceilings, it was like a horror movie and I couldn’t unsee it. Please please get that cleaned/disinfected, it is such a health hazard. I wish to come back and enjoy the facility again!! The saving grace was that we had our private tub as an option. The town is quaint so not much to do, so it was great that they had a game room with arcade games and ping pong table, our kids loved closing the night out there. The value we got for the experience was great and we want to return and do it all again! "

"This spot was amazing all the way around. Like others have said given that it is a journey to get to, spend at least 2 nights. It was the perfect spot to slow down and relax. The food is amazing whether in the fancy dining room or in the cafe. The onsens overlooking nature and the waterfall were spectacular. Staff member April really made our stay great given her recommendations, explaining and teaching about local cuisines offered. The service is 5 star. I’d definitely return !! "

"Kind stuff, good food, the condition are much better than I thought. I think the rooms are renovated and very comfortable."

"The staff are helpful. The room is spacious."

"Room is clean and looks new, and in great condition. Location is OK as you need to walk just a few minutes from the train station. Price is reasonable. "

"Room was spacious and clean; hotel breakfast is nice and conveniently located (near train station). "

"Good"