Find Luxury Hotels in Universal City, TX

"Bathroom was dirty with a clump of hair in the tub, no shower curtain liner (water was all over the place after my husband and I each took a shower). The remote was broken for the tv, the vanity was broken and there were stains on the furniture. For what was charged per night, not worth it. You’d get the same quality at $50-$60 a night at a lower hotel."

"We enjoyed our stay. The staff was nice, the room clean and the hotel is at a great location!!"

"TV channels where sounding horrible "

"The breakfast was amazing!! Rooms clean and daily housekeeping. Bed was comfortable. We used ear plugs due to street noise which we are not used to. Having a grocery store across the street was a huge plus for us, as well as the free parking on site!!! Pool was a little too cold for us to swim in but would feel good in really hot weather I imagine. Walkable to the main riverwalk downtown, a little bit away but pleasant along the river most of the way. Staff were mostly very friendly and helpful. The laundry was pretty good, but the payment portal for machines was hit and miss. Pretty frustrating for us. We would definitely stay here again!!"

"Some of the amenities (i.e. bathroom shower and area) need updating. Our air conditioning didn’t cool our room well - always felt humid. Definitely a busy area and loud at night."

"This is a very family-friendly hotel near the Riverwalk, with a particularly excellent view of the San Fernando Cathedral. The staff were the highlight of this experience, as they assisted us many times and always with a friendly smile. "

"Clean and updated room. Comfy bed. Roomy bathroom. Property is peaceful well designed and felt first class. "

"The staff was rude and seem to have no concern, accountability or even try to accommodate the guests. And that could maybe slide or recover but when we got to the jr suites…. The nightmare wasn’t even the half of it the room .. ok but the bathroom was gross, the caulking in the bathroom was rotted out… we didn’t shower let’s just say that. And the service in the restaurant during breakfast was concerning. We attempted breakfast but left . No one would seat us and two or three tables were sitting there with half the parties without food because it was incorrectly ordered or they brought only half out so the other half got to watch? Over all I wish we stayed somewhere else…."

"What a great place. So much history. Glad i chose to stay here. The Oscar Wild suite is very nice. "