Find Luxury Hotels in Universal City, TX

"nice place everything "

"The hotel, staff, drinks and food are excellent.. the only thing they don’t have a little store inside that sells amenities and it’s self parking outside and the charge 30 bucks a night"

"I had to call the front desk to get the room cleaned after 2 days I not having room service. "

"Fun times "

"My biggest gripes about this property was the restroom and the towels. First off, the towels were either stained, or they were dirty. I’d prefer the former but in a case it’s off putting when your towels appear dirty. The soaps in the restroom were empty and I when I asked the front desk if they could refill them they were polite in saying they would take care of it, but they didn’t get taken care of. Lastly, this was the most upsetting the shower was in terrible condition. Mold surrounded the drain and again nothing was done to take care of it. As for the breakfast, it was great with so many options to choose from. The highlight was the breakfast with cleanliness being my biggest disappointment."

"Hotel is in a great location with a short walk to riverwalk area and conference centre. Overall, it was better than I thought it would be but it loses points on staff professionalism, they were all very poorly dressed, but friendly enough. They only clean the rooms every 3 days, which is just asking for bug problems. They also lose points for having the vape sensor extortion devices installed. I'll never repeat at a hotel that has these. I didn't vape and as far as I know I wasn't scammed, but just knowing they have these things that will falsely accuse someone of vaping or smoking is a no bueno for me. "

"The hotel was amazing, the only thing was the loud traffic noise at night, being a fan or white noise machine. The staff was top notch!!"

"Lovely historic hotel, great location, great vibe. Mild downsides include cold outdoor pool, thin walls, no microwave, only some ice machines work. Other than that, a perfect experience. Oh, and save yourself the money and park at St Mary’s public parking. "

"There were high winds the first night we stayed and power lines down Without electricity for about 6 hours and staff kept us updated on progress to get it fixed"