アラブ首長国連邦のアパート

「Great room and facilities」

「フロントもホテルの表示もなくホテルのロケーションが実に分かりにくい。そもそもホテルとはいうもののホテルではなく、空き住宅、レジデンスである。やりとりはすべて英語の電話になるので、困る人がいるだろう。ルームサービス等の普通のホテルのサービスはまったくない。世話係が1人いるだけ。フロントがない結果、チェックアウト後荷物を預かってもらえない上、隣のホテルで預かってくれるなどウソをつかれた。現金支払いを強制された。」

「It was great, clean and comfortable. 」

「The apartment is advertised as a luxury one-bedroom, but the actual conditions do not meet that description. Check-in instructions were not provided in advance and communication was delayed; I had to arrive without clear guidance. Once on site, the check-in itself was quick and the staff member was friendly. Inside the apartment, only one bath towel was provided, with no hand towels or kitchen towels. There was no iron, ironing board, kettle, or basic kitchen cleaning supplies such as a sponge...

「Best place we have stayed. Beautiful, spacious, clean and a wonderful comfortable bed. We will book again.」

「We arrived at 3am and as we had reserved the appartment for the night before, we didn’t gain access until 4pm the following day. We had previously told the contact we would be there for 3am and they left us with nowhere to go in the middle of the night. Totally unacceptable and they ignored our calls and texts. They then made us wait till 3pm as they had things on. I really wouldn’t recommend this place again. They also took £500 as a cash deposit and as of yet still not returned the cash. I...