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Sofitel Dubai Downtown

5.0 star property
Five international restaurants offer diverse flavors while spa treatments rejuvenate the senses at this downtown retreat with two outdoor pools and shopping options

Choose dates to view prices

Sofitel Dubai Downtown sits in the heart of the city, providing a luxurious escape with five on-site restaurants serving cuisine from around the world. Travelers can book a relaxing spa treatment, browse the shopping options, or cool off in one of the two outdoor pools.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
The current price is ￥28,802
￥36,137 total
includes taxes & fees
Mar 15 - Mar 16

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Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Luxury Room, 1 King Bed, Club Millésime access

Luxury Room, 1 King Bed, Club Millésime access | Premium bedding, down comforters, minibar, in-room safe

Luxury Room, 1 King Bed, Club Millésime access

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • Partial sea view
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Burj Khalifa View)

Junior Suite, 1 King Bed (Burj Khalifa View) | Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 1 King Bed (Burj Khalifa View)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • City view
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Opera Suite, 1 King Bed, Club Millésime access, Coastline View

Opera Suite, 1 King Bed, Club Millésime access, Coastline View | Premium bedding, down comforters, minibar, in-room safe

Opera Suite, 1 King Bed, Club Millésime access, Coastline View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • Bay view
  • 90 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Luxury Room, 1 King Bed

9.6 out of 10
Exceptional
(22 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • City view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 1 King Bed (1 Bedroom)

Premium bedding, down comforters, minibar, in-room safe

Apartment, 1 King Bed (1 Bedroom)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
  • Partial sea view
  • 83 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed (Burj Khalifa View)

Luxury Room, 1 King Bed (Burj Khalifa View) | Premium bedding, down comforters, minibar, in-room safe

Luxury Room, 1 King Bed (Burj Khalifa View)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Club Millésime access (Burj Khalifa View)

Presidential Suite, 1 King Bed, Club Millésime access (Burj Khalifa View) | Premium bedding, down comforters, minibar, in-room safe

Presidential Suite, 1 King Bed, Club Millésime access (Burj Khalifa View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
  • City view
  • 147 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

View all photos for Luxury Room, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Luxury Room, 2 Twin Beds

8.0 out of 10
Very good
(9 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • City view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Room, 1 King Bed, Club Millésime access (Burj Khalifa View)

Luxury Room, 1 King Bed, Club Millésime access (Burj Khalifa View) | Premium bedding, down comforters, minibar, in-room safe

Luxury Room, 1 King Bed, Club Millésime access (Burj Khalifa View)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • City view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Twin Beds, Club Millésime access (Burj Khalifa View)

Premium bedding, down comforters, minibar, in-room safe

Luxury Room, 2 Twin Beds, Club Millésime access (Burj Khalifa View)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • City view
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Room, 1 King Bed (Coastline View)

Luxury Room, 1 King Bed (Coastline View) | Premium bedding, down comforters, minibar, in-room safe

Luxury Room, 1 King Bed (Coastline View)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • Partial sea view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for TWO BEDROOM DOWNTOWN SUITE, 1 Double bed and 2 Single beds, Airport Transfer included

Premium bedding, down comforters, minibar, in-room safe

TWO BEDROOM DOWNTOWN SUITE, 1 Double bed and 2 Single beds, Airport Transfer included

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
  • City view
  • 150 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds

View all photos for Luxury Kids/Family Room, 1 King Bed and 2 Bunk Beds

Luxury Kids/Family Room, 1 King Bed and 2 Bunk Beds | Premium bedding, down comforters, minibar, in-room safe

Luxury Kids/Family Room, 1 King Bed and 2 Bunk Beds

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • Bay view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Luxury Studio Apartment (Burj Khalifa View)

Luxury Studio Apartment (Burj Khalifa View) | Premium bedding, down comforters, minibar, in-room safe

Luxury Studio Apartment (Burj Khalifa View)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Royal Suite, 1 King Bed, Club Millésime access (Burj KhalifaView)

Royal Suite, 1 King Bed, Club Millésime access (Burj KhalifaView) | Premium bedding, down comforters, minibar, in-room safe

Royal Suite, 1 King Bed, Club Millésime access (Burj KhalifaView)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
  • City view
  • 243 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

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About the neighborhood

Located in Downtown Dubai neighborhood, Sofitel Dubai Downtown is connected to a shopping center. Dubai Mall and City Walk are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit KidZania. Emaar Square and Dubai Fountain are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing. Guests love the hotel's convenience to public transportation: Burj Khalifa - Dubai Mall Station is just steps away. Visit our Dubai travel guide
Map
Dubai, Sheihk Zayed Road, Downtown Dubai

What's nearby

  • Emaar building and downtown, Aerial view with Burj Khalifa shadow, Dubai, United Arab Emirates, Middle East.
    Emaar Square
    6 min walk - 0.6 km
  • #Adventure The Dubai Opera House exhibits architectural, as well as performance, excellence.
    Dubai Opera
    7 min walk - 0.7 km
  • Dubai Mall featuring interior views, shopping and signage
    Dubai Mall
    8 min walk - 0.7 km
  • Burj Khalifa tower in Dubai
    Burj Khalifa
    9 min walk - 0.8 km
  • Spectacular display of Dubai Fountain at night showcasing water choreography and illuminated skyline
    Dubai Fountain
    12 min walk - 1.1 km

Getting around

  • Burj Khalifa - Dubai Mall Station
    2 min walk
  • Dubai Intl. Airport (DXB)
    17 min drive

Restaurants

  • Amelia
    5 min walk
  • CeLaVi
    6 min walk
  • Bab Al Mansour
    10 min walk
  • Vietnamese Foodies
    7 min walk
  • ILIO CAFE
    9 min walk

About this property

Sofitel Dubai Downtown

Luxury family-friendly hotel near Emaar Square
Located close to Dubai Opera and Burj Khalifa, Sofitel Dubai Downtown provides a swim-up bar, a poolside bar, and a grocery/convenience store. Indulge in a massage, aromatherapy, and a facial at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Free in-room WiFi is available to all guests, along with a terrace and shopping on site.
You'll also find perks like:
  • 2 outdoor pools along with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking
  • Buffet breakfast (surcharge), an electric car charging station, and express check-out
  • Babysitting (surcharge), tour/ticket assistance, and ATM/banking services
  • Guest reviews speak highly of the breakfast, helpful staff, and proximity to public transit
Room features
All 350 individually furnished rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-compatible safes. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Art supplies and free infant beds
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Rainfall showers, designer toiletries, and deep soaking tubs
  • 40-inch flat-screen TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free beach shuttle
  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AED 145 per person
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Brasserie Lutetia
  • L`Apero
  • Le Petit Cafe by Sofitel
  • Mosaic Pool and Lounge

Things to do

  • 2 outdoor pools
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Playground
  • Sauna
  • Shopping

Family friendly

  • 2 outdoor pools
  • Art supplies
  • Babysitting (surcharge)
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Computer station
  • Conference center (14,956 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (120 inch wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 31 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 200.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 145 per person
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: AED 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Sofitel Dubai Downtown
Sofitel Hotel Dubai Downtown
Sofitel Dubai Downtown Hotel
Sofitel Dubai Downtown Hotel
Sofitel Dubai Downtown Dubai
Sofitel Dubai Downtown Hotel Dubai

Frequently asked questions

Does Sofitel Dubai Downtown have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Sofitel Dubai Downtown?

As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at Sofitel Dubai Downtown on Mar 15, 2026 start from ￥28,802, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sofitel Dubai Downtown pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Sofitel Dubai Downtown?

Check-in start time: 3 PM; Check-in end time: 3 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Sofitel Dubai Downtown?

Check-out is at noon.

Where is Sofitel Dubai Downtown located?

This family-friendly Dubai hotel is located near the airport, within a 10-minute walk of Emaar Square, Dubai Mall, and Burj Khalifa. Dubai Opera and Dubai Fountain are also within 1 mi (2 km). Burj Khalifa - Dubai Mall Station is only a 2-minute walk and Business Bay Station is 19 minutes.

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Reviews

Sofitel Dubai Downtown Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 753 out of 1003 reviews
Rating 8 - Good. 144 out of 1003 reviews
Rating 6 - Okay. 59 out of 1003 reviews
Rating 4 - Poor. 23 out of 1003 reviews
Rating 2 - Terrible. 24 out of 1003 reviews

Reviews

10/10 Excellent

Stephanie

Liked: Cleanliness, property conditions & facilities
Great hotel, breakfast was excellent- close to Dubai mall which was super convenient for food. Would absolutely stay again!
Stayed 4 nights in Dec 2025

10/10 Excellent

Asha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff, clean room and close to the local facilities
Stayed 5 nights in Dec 2025

10/10 Excellent

JONDA

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was beautiful. Very clean with an amazing room and view. The staff were all extremely friendly and helpful.
Stayed 5 nights in Dec 2025

10/10 Excellent

Tige

Liked: Cleanliness, property conditions & facilities
Great room with a great view
Stayed 1 night in Aug 2025

10/10 Excellent

Martin J.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding staff… Room was spacious and very comfortable
Stayed 9 nights in Sep 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service from check- in, to restaurants, housekeeping, concierge
Stayed 4 nights in Oct 2025

10/10 Excellent

Jaafar

Liked: Cleanliness, amenities, property conditions & facilities
Staff amazing, very friendly and helpful. They went above and beyond to make us welcome and make the check in process easy and smooth. The rooms are very clean and well styled, great views and very spacious even for families. The pool looks very classy. Breakfast was top notch, delicious food. Location of the hotel was perfect, short walk to Dubai Mall and Burj Khalifa. Would definitely recommend staying here.
Stayed 1 night in Dec 2025

10/10 Excellent

Ada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent staff. great breakfast,
Stayed 8 nights in Sep 2025

10/10 Excellent

Mina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic room, clean and comfy bed and
Stayed 2 nights in Sep 2025

10/10 Excellent

rouwaida talal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff so friendly and helpful and always smiling and so professional
Stayed 3 nights in Sep 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Choosing the club lounge option was a good idea as it meant we could have a relaxing late afternoon after a busy first part of the day
Stayed 6 nights in Oct 2025

10/10 Excellent

Nikolaos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel very nice this our 3 times we stay in the hotel the staff in the reception very friendly especially Rukshan
Stayed 2 nights in Aug 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel to use as a base when exploring Dubai. The staff are very welcoming and the breakfast buffet is amazing.
Stayed 4 nights in Jun 2025

10/10 Excellent

Oksana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel , great location, excellent dining and very close to a Dubai mall and Burj Kalifa
Stayed 5 nights in Jul 2025

10/10 Excellent

Farah

Liked: Cleanliness, property conditions & facilities
Generous sizes rooms and feels new and modern.
Stayed 10 nights in Aug 2025

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities
The lady who checked us in was so polite and friendly. We had a great conversation with her. She could also see on our booking notes that I requested for a late check-out on the day of our departure due to our flight being at night. She promised a 4pm check-out time which was so appreciated by us. Our room was spotless, spacious and just beautiful. It was an extremely comfortable and memorable stay for us. Thank you very much for making our 10th wedding anniversary what it was!
Stayed 3 nights in Oct 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good services and location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Hetal Kumar

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, great service n very nice location
Stayed 6 nights in Apr 2025

4/10 Poor

Liam

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I’ve stayed at this hotel several times over the past 3–5 years, and unfortunately the atmosphere has changed significantly. While the property itself is still well located and comfortable, the overall vibe no longer feels family-friendly. In the evenings especially, there is a noticeable presence of adult nightlife activity in and around the hotel, which can feel uncomfortable if you’re traveling with children or young family members. Sadly, it no longer offers the refined, relaxed environment it once did.
Stayed 4 nights in Dec 2025

10/10 Excellent

Hildelita

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my 2 days stay in this hotel. Thank you for the early check in, much appreciated. The room was big, amenities very good and the bed was very conducive for sleeping. It was all i needed after a day of exploring. Very positive experience and will highly recommend. Will bring the whole family in the future.
Stayed 2 nights in Oct 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel which was immaculate, it has amazing staff and stunning views from our Club Suite. Great location with Metro literally on the doorstep. Wonderful food, the breakfasts were delicious and plentiful with a vast choice and there was a Gluten-Free Station. The children were well-catered for too. Thank you to all staff, everyone was professional, friendly and attentive.
Club Lounge Food
Club Lounge Food
Club Lounge Food
Club Suite with Burj Khalifa View
Stayed 7 nights in Sep 2025

10/10 Excellent

Faizan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in May 2025

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
felt super safe and staff was so kind to me during my stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Chi Keung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was fantastic and impressive. A golf buggy will take you to the water park, so everything is just very convenient
Stayed 1 night in Jul 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short Dubai break

Perfect location near Dubai Mall and Burj Khalifa. The rooms were fabulous and the service could not have been better.
Stayed 4 nights in Jul 2025