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"Amenities - Vela - wonderful staff - Zarco / Susy / Jose Luis and Abraham were wonderful people "

"☝️"

"It was close to the beach and had a chill vibe."

"Staff members where extremely helpful and very polite "

"Our stay was absolutely wonderful. Having access to the beach and being able to take towels, beach chairs and sun umbrellas made the whole experience top notch. Even with restoration happening it was hardly noticeable. Glad the place is being kept up. So much staff to cater to anything we may have needed, with service being of high value. It being a secure property we felt safe and comfortable. The rooms were simply lovely, with everything we needed so we could relax and have a perfect holiday. For our first warm destination holiday, it was perfect! Sincerely, Janet & John Hartt"

"From the time we checked in to the time we left Staff was Amazing! Down by the pools Gustavo and Ulisis were wonderful and very attentive. You can tell that the staff is very proud of the hotel and are constantly cleaning and maintaining the property. Our room was very clean with a beautiful view of the ocean . Only had a couple of disappointing things the Rui app doesn't give enough information on things that are going on at the resort and the restaurants are not shown at the correct locations. Second unfortunate thing was after waiting for an hour and a half for the steakhouse we were treated to a cold meal. The staff was very busy and friendly no fault of their own. The Buffet was Great with many choices. We absolutely Loved this resort and can’t wait to return. "

"Friendliest staff you could ask for and the food is great. Love the one bedroom and living room setup which gives some privacy. All the activities and games definitely make the time go by quickly and the drinks are excellent. Mauricio who welcomed us and set us up with Resort credits and presentation was a huge help and support with things Resort and non-resort related."

"Staff were excellent! The room was clean and refreshed each evening. The restaurant food was some of the best we’ve had at a resort in Mexico. Focus is in restaurants instead of buffet which is a huge improvement. "

"Yes 👍 the only thing we last one day of our vacation not reimbursed back to us because westjet got there the day after on the 25 of January instead of the 24."