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"Wonderful food and onsen. Spacious room."

"Great staff"

"Check in was smooth and efficient, the room was clean, and the staff was very helpful. I would stay here again."

"Amazing place to stay. Absolutely will be back"

"Good condition property, a bit dated but clean, free onsite parking, superb helpful and welcoming staff, very good amenities, very fast internet, breakfast is Japanese style but can cater for Vegans and Vegetarians. Very helpful restaurant staff...value for money hotel."

"The staff were very helpful, beyond the expectations even with the language barrier they try to help out. Clean hotel and quiet. I would recommend to stay in this hotel "

"Although the property is not exactly updated, it was incredibly clean and the staff were so friendly and helpful. It’s located right in front of the beginners lift and was close proximity to the ski school and shuttle pick up. I would definitely stay here again in the future. "

"The spa is great, transfer service was. I’ve, staff very cordial and huge breakfast. Room was very clean and spacious and traditional. Very relaxing stay. Unazukionsen is a very nice place to visit and the Kurobe Gorge is stunning. Easy to access. Would stay again. "

"The staff and service is second to none! "

"A truly unique and calm stay. The staff and amenities were as advertised and they have an amazing buffet breakfast that you must try. My room was clean and I had my own bathtub with termal water in my room. Its in a great location with the museum of glass very close by! I'll be staying here again. Thank you for the wonderful experience."

"Staff were very helpful and buffet was well managed though very busy at times. The onsen was of good size . Beautiful views. "

"Very friendly"