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Beautiful clean room, Onsen was great and so relaxing. Dinner was traditional Japanese and as good as I’ve EVER had. I would 100% recommend to anyone. We intend to return frequently.

This hotel has everything! The location is steps from the train station but you don’t know you are near the station when you are at the hotel as it is very quiet. If you are lucky, you can get a room with a sea view. The breakfast is amazing with lots of choices. The staff were very welcoming and helpful. And the onsens are beautiful and plentiful.

The beds are very comfortable. All rooms have great views. Dinner and breakfast buffets offer many options. Highly recommended.

The property was lovely. Super close to the station. Right in the middle of the city for food. It is a bit far from the hells of beppu but there are buses to get there or a quick taxi ride. The bath and pool were beautiful. The staff was super helpful and helped us book a private onsen at Hyotan Onsen. I would definitely stay here again when we come back to Beppu!

Breakfast buffet is awesome and the front desk staff are great!

Traditional ryokan style. Beautiful surroundings. Very traditional but spacious room. Wonderful Onsen. Close to cute shops and yummy snacks.

I’m completely satisfied

Great

Loved this hotel. Staff is welcoming and friendly and helpful. Meals were delicious. The onsen is wonderful. Very convenient to exploring the area and to public transport. We enjoyed our stay greatly.

Great Ryokan. The property is beautiful and it's not far from the Kumamoto limousine bus stop (the hotel gives you rides to and from the stop anyway). Short walking distance to a bunch of restaurants and the main area of the town. Top notch service and super clean. The outdoor onsen is incredible. A few (minor) complaints: -Some of the decorations are a bit tacky -You only get one bath towel during your stay. If you want an extra one you have to pay extra. This seemed...weird given the...

great service and food

Shiosai no yado Seikai is an outstanding onsen/hotel in Beppu. From arrival to departure the staff, including Mr. Ohkubo, provided exceptional hospitality and service. Our room was upscale spacious, clean, modern and equipped with all the amenities that the most demanding guest would want. The furo/spa facilities were clean and well stocked with needed supplies. The food and restaurants in the hotel are excellent and can cater to any diner's needs. Shiosai no yado Seikai is an outstanding...

The onsen was absolutely great, with beautiful view of Beppu. The room was very spacious and quiet. The hotel staff is overall friendly. Teppan dinner was great (though the Wagyu steak was a bit too greasy for me), and breakfast was also nice.

All the facilities in this hotel were very clean, operational, and fantastic to use. In particular, the staff in this hotel were absolutely amazing. They were the most friendly and welcoming people that we have ever met, especially the staff in the restaurants. The food served was very fresh and delicious as well. My room was very spacious and clean. There were superb private onsens in the hotel. It was very easy to communicate with the hotel staff in English. Would absolutely recommend for...

The staff were extremely friendly and helpful. The gentleman who helped me check in spoke great English and helped me make a restaurant reservation too

We had an amazing stay! The service was excellent and all the staff were incredibly friendly and attentive. The food was delicious, and the private onsen was a perfect, relaxing experience. Highly recommend!