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"Very nice staff"

"Near JR station, nice neighborhood, friendly staff"

"Very welcoming and very helpful. I loved my stay in Otsu!"

"Nice hotel with nice facilities. Breakfast was really nice!"

"Loved the whole place."

"We stayed here 1 night for easy access to Nintendo Museum. Check in is 4pm and our reservation was 4.30, so we were worried it'd be a bit tight. We let the host know and the team were great at getting us checked in quickly and smoothly and set up for our museum trip. Honestly we're a bit sad we only stayed 1 night! It feels like staying in someone's house and the local neighborhood is quiet but still has restaurants and shops nearby. Walking along the canal in the morning we had a lovely chat...

"The hotel and room were very clean and functional, the location was excellent, and all the staff were polite and attentive, making for a very comfortable stay."

"Lovely place, a memorable stay."