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"Room, staff and food are exceptional. "

"Average hotel with good staff but very overpriced for what it offers."

"Beautiful ryokan, modern with an elegant/sleek design, great location, great food, impeccable service and the friendliest staff! Loved the mixed onsen on the rooftop! "

"A difficult place to find but we’ll located. Close to the lake and station. A traditional Japanese hotel well presented with helpful staff. We forwarded our cases to the hotel and on arrival we checked in and were escorted to our room where our cases stained us an a member of staff showed us round and explained everything to us."

"The staff was very helpful, I could leave my luggage at reception and they took it up to my room so it was ready for me when I checked in. There are four different baths public baths: main bath;outdoor bath, and two smaller ones which had different herbs in them. Breakfast was also very good. Location is convenient for the train station and the lake. Overall enjoyable stay."

"寝室、お風呂で快適に過ごすことができました。 重い荷物は従業員さんが使用される荷物用エレベーターで運んでいただけたので大変助かりました。 ありがとうございました。"