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"Very helpful staff, clean and modern rooms with good facilities. Excellent location in heart of town with everything in walking distance. Breakfast was quite good."

"Great staff and hotel. It was in a great location to restaurants and Matsumoto castle as well "

"The family friendly atmosphere is wonderful. My kids didn't want to leave. The rooms were clean and comfortable. The breakfast was delicious and huge. Dinner was yummy too. Portion sizes are big. We can't wait to come stay again. Nao San is a great hostess. "

"Great place "

"Love the breakfast here and the staff are really friendly. Location is really good. Just beside the station. Would rebook for my next trip"

"If you are a tourist, this place is only accessible by taxi. If you want to take the bus, make sure you do not have luggage as the city busses are very small. The onsen is really the highlight of the place. "

"The room was freezing. "

"Spotless room and the staff was amazing. Nazar and Mariya were awesome!!"

"The staff was very nice and helpful. I would stay there again."