サンセット オークス ホテル

「スタッフはややぶっきらぼうだが必要事項は聞けば教えてくれる。」

「Came for UT orientation. Easy access off Hwy 35 and straight shot to campus. Staff were amazing. Breakfast was good. Room was cleaned and property was well maintained. Only down fall the bed was a little too firm for my taste. But that is my opinion. Will stay here again to visit.」

「Great restaurant choices within easy walking distance from the property.」

「Was a last minute decision. I was very satisfied with the pricing, cleanliness, hot water, comfy bed......but,,,, the breakfast was the worst ive ever experienced at an IHG property. No selection very minimal choices, crappy eggs no fruit and definitely not the IHG standards that I have become accustomed to. I threw away 90% of my plate. On a final positive thought, Coffee machine was excellent though.」

「Very thoughtful front desk staff.」

「前の人の袋が洗面所にあった ドアの鍵の調子がおかしくカードキーなしでも思いきり体当たりすると鍵がなくてもドアが開くので部屋を変えてもらった。 シャワー室の床のカビが気になった」

「Excellent customer service」

「I liked the cleanliness of our room and the comfortable beds. The complimentary breakfast was very good.」

「飛行機が大幅に遅れてチェックインが深夜2時でしたが、とても丁寧に対応頂きました。空港からのシャトルバスの乗り場が分かりづらかったです。(深夜だったので訪ねる人もいなかったので。)ですが、シャトルバスを依頼するとすぐに迎えに来てくれ、運転手の方もとても親切でした。ダウンタウンからは少し遠いですが、バス停も近くにあるので、意外と便利です。滞在して良かったです。」

「Staff was super friendly and helpful. Room was extremely clean upon arrival. Pool was clean. 」

「This place is great for the price and for the accommodation staff is always friendly. The waffle mix was rotten for two mornings in a row, it was the only complaint my friend had. She did bring it to the attention of the staff.」

「部屋は清潔に維持していました。あまり気になるところはありませんでした。全面禁煙となっていましたが、割り当てられた部屋が出入り口に近く、外に喫煙所があるため、たばこのにおいが外から流入して気になりました。 デポジットの説明がきちんとなされ、チェックアウト後にちゃんと返金されていました。」

「The facility was clean and the service was good.」

「交通の便がイイ」

「First impression not so great, elevators were down and I had reserved a suite on second floor, couldn't imagine walking up and down with luggage and kids our entire stay. They did offer to move us to first floor but had to go from suite to double bed which was ok. The guy at front desk was amazing. He was very friendly and accommodating. Pool area need some TLC that hot tub smells awful and water is green. Pool was nice. But they need to clean around it. Overall had a great stay.. breakfast was...

「Clean and surprisingly quiet for the location. Will stay again!」

「I love this propiedad!!!!! I will back」