サン ヒルズ ホテル

「I enjoyed my stay.」

「The castle itself was great, though my poor self could only afford the peasant housing. I liked the breakfast… great property and it snowed while we were there and was the prettiest view ever.」

「Good place to stay! The front desk upon check in was really friendly and helpful! Breakfast was good!」

「Mountain View was beautiful 」

「Room was clean and the staff gave good customer service 」

「Very welcoming to Pets and the staff was exceptional. 」

「Meh」

「Great, friendly staff. Amazing view and great location!」

「Clean room」

「We were very pleasantly surprised at how lovely our stay was. The staff were friendly and abundant, always trying to be helpful. Seriously, everyone was so nice! There was one young staffer, who was pretty stern with the rule of putting in your room service order the night before strictly before 9 PM, as we tried to put our order in it 9:04 PM and it was too late. So just be sure that you put your order in the night before on time! We were still able to call in our order in the morning and it...

「Exceeded our expectations and recommend this place to anyone. 」

「Beautiful resort, very friendly staff, clean and lots of activities to do with family. Absolutely loved our stay !!」

「客室に入ると独特の臭いがした。換気をすればましになるかと思い、窓を開けようとしたが開かなかった。部屋を変えてもらうことも考えたが、必ずしも臭いのしない部屋に交換されるという保証もなかったのでそのままにした(臭いは、個人差があるので説明が難しい)。 昼夜の寒暖差のある時期だったので、エアコンを冷房から暖房に切り替えたら、異様な臭いが発せられたので、エアコンを停止し、窓は開かないので入口のドアを開放した。しかし、エレベーターの真ん前の部屋だったので空気を入れ替えるほど入口のドアを開放することはできなかった。 一番残念だったのは、フィットネスルームを利用できなかったこと。部屋の電気は点くのに、マシーンはどれも電源が入らなかった。フロントに確認したら「サーキットブレーカーがダウンしているのだろう。残念だが、今日はメンテナンスは休み」と告げられた。ジムが利用できるということで、このホテルを選択したのに本当に残念だった。」

「Everything and everyone was nice 」

「Everything was excellent and the breakfast was wonderful! Only negative thing was our rooms plug ins. Some worked some did not. Need to get s electrician to check them out.」