4/10 (不満)
Troy Allan
家族旅行
2024 年 5 月 20 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス
One of the beds had only been made and WAS NOT CLEAN (still full of crumbs), resulting in us needing to change rooms—after we'd already unpacked and settled in (we later discovered that ours was not the only room this had happened to that day). Additionally, the pool room had no towels, the breakfast selection was pathetic (only one of the three hot food section had anything in them, only two of the three cereal depositories had anything in them [both sugar-laiden children's garbage], and there was no fruit offered—each of the four days there was only eggs, sausage, waffles, the two cereals mentioned, milk, instant oatmeal, toast and a single yogurt option), and the supposedly no-smoking hotel had the distinct smell of cigarettes in the hallways and occasional butts that had been left in the stairwells.
On the positive side, the heater-cooler units were efficient and relatively quiet, and the pool and hot tub were set at appropriate temperatures (but the latter had no whirlpool feature—just hot water).
Troy Allan
2024 年 5 月に 3 泊滞在