「Very convenient to Epworth Hospital and very friendly staff…just what I needed when my husband was having major surgery! This made his hospital stay seem so much more manageable for me. I think he liked having me close by too. The room was lovely and very clean and comfortable. Would highly recommend!」
「During my stay, there was a fire, but everyone who stayed here was so kind to me. Front was already closed at midnight but I can manage to find the spare key to return to my room. I just want to send my gratitude to the guy who waited for me till I get the key without any words. You are awesome, thank you.」
「I stayed here for 5 nights as I was visiting friends who lived in Kew. It was spacious. Staff were super friendly and helpful. Had some noisy neighbours one evening but the staff handled it efficiently.
Next door to shops which was super handy. Really enjoyed my stay. 」
"I came to Melbourne for my birthday trip. Vammy, the taxi driver, Mr. Sang from the hotel, and Akila from the concierge team prepared a surprise birthday gift in my room to cheer me up after I had an unpleasant experience on the way here (which had nothing to do with the hotel). I was truly touched by their warm hospitality and deeply appreciated the kind gesture. Thank you so much! The room and bathroom were spacious, with large windows offering an amazing view. I highly recommend the Grand Hyatt to everyone. "
