「During my stay, there was a fire, but everyone who stayed here was so kind to me. Front was already closed at midnight but I can manage to find the spare key to return to my room. I just want to send my gratitude to the guy who waited for me till I get the key without any words. You are awesome, thank you.」
「The room was nice and clean. All we need were there, hair dryer, kitchen utensils, toaster, microwave, and even detergent !! You can use laundry free. Very quiet and convenient location. We will be back again !!」
"I came to Melbourne for my birthday trip. Vammy, the taxi driver, Mr. Sang from the hotel, and Akila from the concierge team prepared a surprise birthday gift in my room to cheer me up after I had an unpleasant experience on the way here (which had nothing to do with the hotel). I was truly touched by their warm hospitality and deeply appreciated the kind gesture. Thank you so much! The room and bathroom were spacious, with large windows offering an amazing view. I highly recommend the Grand Hyatt to everyone. "
"I strongly recommend you to stay here!!Compared to Japanese hotels which I always stays, this hotel is much more clean and fun.100 dollars is deposit at first but if you didn’t use imposed option,you can receive all of it at the last day."
