「24 hr front desk. Comfortable, clean and modern rooms. Onsite food and coffee. You can select from a range of pillows with the pillow service. The staff are actually super nice and we found the stay to be fantastic for our work trip. 」
「Very convenient to Epworth Hospital and very friendly staff…just what I needed when my husband was having major surgery! This made his hospital stay seem so much more manageable for me. I think he liked having me close by too. The room was lovely and very clean and comfortable. Would highly recommend!」
「I had a fantastic stay at QT Melbourne! The front desk staff were cheerful and efficient, making check-in a breeze. The room service was equally impressive—delivered quickly, with staff who were both friendly and professional. The food itself was not only fast but absolutely delicious! The portions were generous, yet so tasty that I couldn’t resist finishing everything.
The hotel’s design is another highlight. It’s infused with modern art throughout, with playful touches and creative details...
「Spacious room, modern facilities, friendly staffs and free drinks (including wines). I will deferentially stay here again when I come back to Melbourne.」
「During my stay, there was a fire, but everyone who stayed here was so kind to me. Front was already closed at midnight but I can manage to find the spare key to return to my room. I just want to send my gratitude to the guy who waited for me till I get the key without any words. You are awesome, thank you.」
「I strongly recommend you to stay here!!Compared to Japanese hotels which I always stays, this hotel is much more clean and fun.100 dollars is deposit at first but if you didn’t use imposed option,you can receive all of it at the last day.」
"The location is very convenient for both shopping and sightseeing, as it’s close to the tram stop and Southern Cross Station. The staff were friendly and welcoming, and apart from the bathroom being a bit small, I was very satisfied with my stay."
"I came to Melbourne for my birthday trip. Vammy, the taxi driver, Mr. Sang from the hotel, and Akila from the concierge team prepared a surprise birthday gift in my room to cheer me up after I had an unpleasant experience on the way here (which had nothing to do with the hotel). I was truly touched by their warm hospitality and deeply appreciated the kind gesture. Thank you so much! The room and bathroom were spacious, with large windows offering an amazing view. I highly recommend the Grand Hyatt to everyone. "