「This place was a complete disaster. I pre-booked and paid through Expedia for a king suite, but when we arrived, we were told there was no room available—not even the room we had already booked and paid for. The front desk employee was very kind and clearly doing her best, but no manager was on-site, so she had to repeatedly call her manager for authorization to get us a room. After a lengthy wait, we were finally given a queen double room instead.
When we entered the room, we were immediately...
「This place was a complete disaster. I pre-booked and paid through Expedia for a king suite, but when we arrived, we were told there was no room available—not even the room we had already booked and paid for. The front desk employee was very kind and clearly doing her best, but no manager was on-site, so she had to repeatedly call her manager for authorization to get us a room. After a lengthy wait, we were finally given a queen double room instead.
When we entered the room, we were immediately...
Teanna