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"I don't know how often they change the beds here but the one I had is definitely ready for the scrap heap"

"The heating physically didn't work in my room so I was freezing. I had to go to the front desk and ask for extra blanets "

"Clean room, friendly staff, tons of parking. Everyrhing was great! Can't wait to stay again."

"Didn’t use any of services "

"Stayed here several times over the last 6 years and each time I see upgrades, appreciate the new carpet, paint, and decorating."

"No tv channel guide, no tv guide working on xfinity, tv service out 24 hours. No paper or pen in room, not even a Bible to read. Coffee maker not working too."

"The clerk at the desk, I cannot, for the life of me, remember her name. She was WONDERFUL!!! She remembered us from last month. In the morning, we woke up a bit late so when we tried to get the waffles for the (included) breakfast, Starla came and helped get the batter to make them. Someone had just took all of the sausage and Starla refilled those too. The place looks like it is well taken care of. We have not been able to try the pool yet but maybe next trip! Great place!! Will be making this our favorite place in New Buffalo, MI "

"Breakfast was hot. Room was clean but unfortunately the first night our personal hot tub did not work. The owners fixed it and it worked great however we came back that evening to our room door not locked. Then the next day our room was not cleaned. Otherwise staff was very friendly and understanding of our concerns. "

"It doesn't mention anywhere on their site it's at the pool is not open. We're traveling with a small child and the pool was selling point for us! Who was closed I guess they're doing major renovations."