サザン イリノイのスパのあるリゾート & ホテル

「PROS: quiet neighborhood, extremely comfortable bed...can't stress that enough. Good location off the riverfront but five minutes from everything. CONS: the separate shower was not usable. It had a handheld part that pointed straight out into the room, and the stationary head was completely missing/broken off. The shower in with the jet tub is not able to be moved, and there is no shower curtain.」

「Perfect」

「Most staff members were incredible but we did have a bad experience with one front desk representative while trying to have a lost key replaced. We had a large group staying there while in town for a close family member's funeral. The common area, where breakfast is served, is spacious and was perfect for socializing as a group. The hotel was super thoughtful in giving us a condolence card and offering their help to make our stay as pleasant as possible. Overall our experience was very good.」

「Such a great place to stay! We had the best time and will be back」

「The ,toilet didn't work properly. There was hair on the shower walls from the last guest that I had to rinse away. The HVAC unit was abundantly noisy. Bed was comfortable but I got a terrible nights sleep. Soap bar was the size of a half dollar. You couldn't get any lather on my wash cloth. All in all, not what I expected.」

「部屋は少し細長くて広さはあるのもの、少し使い勝手が難しい作りです。 ギャラリーがとても良くてこれだけでも来る価値あるホテルです。 ジムが充実していて24時間使えて便利です。 センスが良いホテルでした。」

「ホテルのコンディションや快適度はほぼ満点。部屋は天井も高く、バスタブも深く大きいので快適です。ただ、注意が必要なのが駐車場の料金です。エクスペディアで駐車場込みの料金で予約したにも関わらず、ホテル側はチェックアウトの際、「それはセルフパーキングの話であり、バレーパーキングは別料金」の一点張り。エクスペディアもホテルも何も教えてくれないので事前に把握するのは不可能で、大変困りました。結局、駐車場料金を支払いました。残念。」

「Kingsize Sweetをトライしてみた。広かったし快適だった。食事も良かった。」