サウス リノ のB&B

「Overall, I had a good stay at the Element Reno. The location was convenient, breakfast was solid, and the bar was a nice bonus. I also appreciated having access to the guest washer and dryer, which is especially helpful when traveling. The only downsides were finding hair from a previous guest in the shower and discovering that the pool was unavailable, apparently due to renovations. I wasn’t able to find any signage or notice about the closure, so a little more communication would have been...

「スタッフが皆さんとても親切で良いです。フライトの欠航での延泊にも柔軟に対応してくれて感謝いたしております。」

「The room was good except for the carpet needs to be shampooed. The breakfast was great everyday. Most of the staff don't speak English so asking for things was hard. My wife got hurt and the staff and manager didn't care if she was ok and did want to file an accident report. The staff just lets none staying guest into the pool area to swim in there street clothes and disrupt the paying guests. This is supposed to be a secured area for the paying guests of the hotel.」

「I "specifically" requested receipt to be emailed but I never received. Today I had to submit my expenses and wasted so much time in calling them and following up. Such a waste of time. I travel almost every month so I really do not have time for such wastage of time as it all adds up... just NO NO for me!」

「ミニキッチンが部屋にあり良かったです！」

「Very poorly run facility with no amenities - no shuttle to airport nor breakfast service. Room didn't even have chair by desk.」