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"Beautiful house with great amenities, staff was very helpful."

"Service was impeccable. The premises were very pretty and we love the trees and the surroundings. Breakfast was also wonderful. "

"The staff was very kind and did everything they could to make sure that my stay was pleasant"

"friendly staff, quiet and tranquil environment, room is very new and clean "

"The staff were amazing! The breakfast was so good and we were looking forward to it every morning. Overall great service , probably the best hotel service I’ve received! I’m looking forward to my next stay! - Aldrin and Family"

"Spotless room and the staff was amazing. Nazar and Mariya were awesome!!"

"Awesome place but note the breakfast is Japanese style"

"We stayed in this ryokan for a family trip. The city is unknown to non-Japanese people, but the people at the ryokan were so kind and helpful. Sometimes it was not easy to communicate as their English was not the best, but they tried their best to help. The meals were awesome, and the bath places were great as well. We were totally satisfied and I strongly recommend this place."

"Every thing is perfect staff is very kindly we ara enjoy that place and this houese also very beautiful "

"Excellent hotel service and scenic frozen lake view, big living room for cooked food and great spa experience"

"Excellent hotel in every aspect. Only wish they had a nice gym area. Then it is perfect. "

"We were made to feel so welcome here and would love to stay again. The hosts were wonderful, so friendly and made this an unforgettable stay in an incredibly beautiful location. Would highly recommend!"