Find hotels near Shinobazu Pond, Tokyo from ￥7,440

"Filthy!! Mold growing in room. Smelled of mildew so bad we had to open windows and eventually leave. Visible black mold coming down through the ceiling above our beds. Multiple spots. Wish I could upload the pic so the place would go out of business. Offered another room and it was gross too. And the dust was an inch thick. They don’t clean for you. You clean your own room and leave garbage and towels outside. The staff is fine but the hotel was so filthy in our room. We were upgraded to “the nicest” option which had two small beds for a family of three. It was filthy. Literally. And averaged $300 per night. "

"The property is exceptional and conveniently located. The staff is amiable and attentive, ensuring that all your requirements are met."

"Excellent stay – clean, spacious, and convenient I had a great stay here. The room was very clean and surprisingly roomy. The staff were friendly and always ready to help with any questions. Plus, the location is perfect—it’s very convenient to the train stations, making travel easy. Highly recommended!"

"The staff are very attentive to guests. Every time we walked near the reception, they noticed us immediately and were ready to assist. Even for simple questions, they were always willing to help. I was really impressed by their service. The location is also great — just outside the crowded area. Once you cross the road, you’ll find plenty of food options, shopping streets, and a metro station nearby."

"Our stay at the hotel was wonderful. We originally booked for only part of our trip, however we extended twice during our stay due to the high quality of service. Very accomodating, kind and helpful staff. Housekeeping was excellent with high attention to detail. Rooms were quiet, comfortable beds. Close to - convenience stores, public transport, a short walk to ueno park, direct train to airport. We look forward to staying again on our return."

"Both in Ueno and Kyoto Nohgo has a paciness that is in contrast to the measured precision of other accommodation we used on our trip to Japan. Check in was great and front desk team presented a positive vibe but the interface with the dining area needs working on. It’s as if it is run by a different franchise? The food however is excellent. Breakfast in particular on a different level to Nohga Kyoto. We left Ueno on a bit of a down note because we showed up excitedly for breakfast on a Sunday morning at 9-55 just 5 minutes before the 7-10 window closed and were advised Breakfast entry was closed. The advice on timing needs to be re-written if 10.00 means something else?? Most staff speak pretty good English but I suppose that lowers the cultural divide and made the rejection harder to take than if it had had a language barrier to cross? Having been told there was nowhere to simply have a drink without food we found a mezzanine above the restaurant but ordering a drink is not easy."

"Great food and everything you need to charge for the day "

"Great location in Ueno only a couple of minutes from railway station and on edge of food market. Appears quite new and room size was good for an APA but I did book larger room."

"Staff was good. Place is ok. Its actually better if they clean it good. We found a sock by the sofa bed blanket but the rest of room is ok 👍"