I reserve this via Hotel.com before 45mins arrival; but front desk staff spent 15mins to double clarify my booking. Next day the restaurant staff and front desk staff told me no breakfast include in my reservation, and have to pay extra breakfast fee Finally i refuse it and check out as well as complaint this upset breakfast case, another front desk staff told me this is their internal communications mistake. No idea any information transferred issue between Hotel.com and this hotel.
KWONG CHUN
2024 年 5 月に 1 泊滞在
6/10 (普通)
宿泊されたお客様
出張
2024 年 4 月 16 日
宿泊されたお客様
2024 年 4 月に 2 泊滞在
2/10 (非常に不満)
Chih chieh
出張
2024 年 4 月 16 日
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
房間煙味很重
Chih chieh
2024 年 4 月に 1 泊滞在
6/10 (普通)
Shirley
2024 年 4 月 1 日
Shirley
2024 年 3 月に 4 泊滞在
6/10 (普通)
Suhail
2023 年 4 月 22 日
良かった点 : 清潔度
Average Hotel
Very average hotel except location, right next to metro station. Breakfast was very ordinary & Wi Fi was extremely slow. Hard to find English speaking hotel staff.