スカーレット キャニオン ホテル

「I had an incredibly terrible experience in this hotel. When I asked the receptionist of the hotel whether or not I can have toothpaste, by talking to her, saying "Excuse me," with a calm voice in a polite tone, she was a little startle by being talked to. Surprisingly, she yelled to me, "You scared me!" with a quite angry and unpleasant face and gesture. I was in fact surprised that she got angry, since what I said is just "Excuse me" quietly and politely. So, I said, "YOU scared me." Then, she...

「Ok」

「What I didn’t like was , I was booked in a room near the construction noise. When I complained about the noise my room was changed to a room far away from the noise. The question is why not place your customers away from the noise without them asking? Once you run out of rooms, then book near the noise if there is no other option. Also, I called the front desk and asked for additional hangers. After an hour I called again. The third time I asked if I come just come down and pick them up....

「Property was nice close to restaurants, parking good, friendly staff」

「Well the floor below us the third floor was being remodeled and quite a lot of banging which is okay when I asked they said that the fourth floor where I was staying was the finished product well that's scary there's some large stains on the carpet that is old the toilet paper was one ply gross. There's a few things left when you look at the TV from the bed it is the same height or lower than the bed so you have to sit on the edge of the bed to watch the TV if I'm laying in bed my feet are in...

「Very reasonable. Located in a quiet area and it was good for family vacation.」

「毎朝の朝食ビュッフェがあり、物価が高いので本当に助かりました。ハンバーグみたいなやつがすごく美味しかったです。お部屋は広くて過ごしやすかったし、Wi-Fiも全く問題なく使えました。静かなホテルでした。」

「Our stay at the Tapatio Cliffside Resort was perfection!! Our rooms (all suites btw) were gorgeous! There are several pools throughout the property as well as hot tubs! Shuttle transportation around the property was very helpful & available on demand. The Pointe in Tyme restaurant was excellent. The views all around were breathtaking. We will definitely return to stay again!」

「The embassy is always great. Not impressed with our room as we paid a premium for a view and our other family members who did not got a better view than we did. Our room was very beat up. Paint peeling off tub」

「とても綺麗なのにソファに食べこぼしの汚れが付いていた。他は綺麗なのに残念。ドライヤーは壊れていて使えなかった」

「値段のわりに部屋もホテルも汚くて部屋も暗くて早くチェックアウトしたかったです」

「部屋の掃除がない。施設の設備が古い。」