サニベル キャプティバ アイランドのコンドミニアム リゾート

「Housekeeping Cynthia was so kind and super sweet! Poor bar staff was incredible and attentive! Checking in was depressing because the lady clearly didn’t want to be there. We walked in all excited and she was awful and kept making comments to the lady standing next to her at the other computer (wish we would have gone to her instead). Then there was no parking even though we paid for it. We noticed only a few cars had parking passes and the rest didn’t. Then people were hogging 6+ chairs at 7am...

「The cottage was well stocked with all we needed. It was also immaculate with a lovely garden. The beach was a 5 minute walk.」

「They should have BreakFast available. And more variety of Food . Also the TiKiBar should have more special drinks. At the time of check In , Rooms should be Ready at the exact time or before , NOT later.」

「The room was clean. The staff were friendly and helpful. The breakfast was a standard continental breakfast. It taste really good. Would definitely stay again.」

「Our stay was pleasant, comfortable rooms and easy access to the beach and the pools. The only thing we would have liked was that the pool area had more lighting at night. The hotel was very calm. The hotel could add more options within its breakfast and overall within the hotel. A very relaxing place overall.」

「Dirty floor. Sticky, needs wet mop.」

「We had a good experience. Friendly staff. Very helpful」

「Staff were phenomenal! The rooms were so trendy, decorative, and artsy. Breakfast was fresh, the bar was open during the day, and the entire property was super clean!」

「the room we stayed in was newly renovated, it was the building across the street from the beach. i wasn’t aware that there were 2 hotels on the property until we got there- but its okay it was no big deal. we had an ant problem for the first 3 days out of our stay at the lani kai, we called for room service daily and the ants wouldn’t stop coming back- head of cleaning staff finally caulked up the wall and problem was solved. only other thing that icked us out was how pricey everything was and...

「Great location, just close and far enough from Times Square. Very good casual food, bar, activities right off the beach. Very convenient beach amenities access. Excellent staff all around.」