"This hotel was honestly exceptional from the moment we arrived (which started with a drink and lovely welcome gift). Staff were incredible and consistently went above and beyond. The hotel is quite new and this showed - the rooms were modern with incredibly comfortable beds. The location is fantastic - a very easy walk to the harbour area and great subway access to shin-kobe and Sanomiya stations. The hotel restaurant on the ground floor was great and the spa/onsen was brilliant. We will...
"This hotel was honestly exceptional from the moment we arrived (which started with a drink and lovely welcome gift). Staff were incredible and consistently went above and beyond. The hotel is quite new and this showed - the rooms were modern with incredibly comfortable beds. The location is fantastic - a very easy walk to the harbour area and great subway access to shin-kobe and Sanomiya stations. The hotel restaurant on the ground floor was great and the spa/onsen was brilliant. We will...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Train station was 5minutes walk from the hotel.
Though the room was on the smaller side, it was very fancy and had all the amenities and was well kept.
The staff was very nice and helpful as well.
They called us a taxi when we needed to get our luggage to the airport and walk us down and waited in the cold with us for the taxi to arrive. Great service!
Train station was 5minutes walk from the hotel.
Though the room was on the smaller side, it was very fancy and had all the amenities and was well kept.
The staff was very nice and helpful as well.
They called us a taxi when we needed to get our luggage to the airport and walk us down and waited in the cold with us for the taxi to arrive. Great service!
Ono
Reviewed January 20, 2025Reviewed January 20, 2025
The Oriental Hotel was very comfortable and attractive with lovely views of the bay or mountains. The staff were extremely helpful, pleasant and overall very charming. The location is in the upscale shopping district and next door to a museum and attached to Barney's New York. The food was really quite good both in the restaurant and room service. I loved the Japanese breakfast! Unlike the Mandarin Oriental in Tokyo, the Oriental Hotel is very generous and you are allowed a set breakfast and...
The Oriental Hotel was very comfortable and attractive with lovely views of the bay or mountains. The staff were extremely helpful, pleasant and overall very charming. The location is in the upscale shopping district and next door to a museum and attached to Barney's New York. The food was really quite good both in the restaurant and room service. I loved the Japanese breakfast! Unlike the Mandarin Oriental in Tokyo, the Oriental Hotel is very generous and you are allowed a set breakfast and...
Great rooms with closet and Japanese style bathroom. Availability of laundry machines shown on TV channel. Great breakfast buffet. Japanese garden on 9th floor. Very responsive front desk.
Great hotel for bad weather - you never need to go outside. Giant quality restaurant food hall on 8th floor. The mall / Yodobashi on floors B1 thru 8 can be accessed by escalator from the lobby, and there is a secret door that directly connects the hotel B1 elevator lobby to the grocery store in the mall,...
Great rooms with closet and Japanese style bathroom. Availability of laundry machines shown on TV channel. Great breakfast buffet. Japanese garden on 9th floor. Very responsive front desk.
Great hotel for bad weather - you never need to go outside. Giant quality restaurant food hall on 8th floor. The mall / Yodobashi on floors B1 thru 8 can be accessed by escalator from the lobby, and there is a secret door that directly connects the hotel B1 elevator lobby to the grocery store in the mall,...
Very near to Sannomiya Station. Easy access to tourist attractions and plenty of places to dine. The room was spacious and comfortable and the breakfast buffet was delicious with many options. Great choice for families.
Very near to Sannomiya Station. Easy access to tourist attractions and plenty of places to dine. The room was spacious and comfortable and the breakfast buffet was delicious with many options. Great choice for families.
Very good breakfast buffet. The breakfast and the Onsen can get crowded specially when there is a tour group. Many restaurants in the area. Train Station, Ropeway, and shopping is within 20 minutes walking.
Very good breakfast buffet. The breakfast and the Onsen can get crowded specially when there is a tour group. Many restaurants in the area. Train Station, Ropeway, and shopping is within 20 minutes walking.
Raul
Reviewed November 9, 2026Reviewed November 9, 2026
We had a little bit of a hard time finding the entrance to the property because it’s was on the side of the building in the alleyway but it was flanked by a Lawsons AND a Sugi Pharamcy (both of which we visited several times during our 4 day stay.
The check in is on Floor 2 and staff was very friendly and helpful and quick!
Our room was on the 14th floor and I selected a corner room with the hope it would be spacious enough for three adults. When I opened the door I was relieved that there were...
We had a little bit of a hard time finding the entrance to the property because it’s was on the side of the building in the alleyway but it was flanked by a Lawsons AND a Sugi Pharamcy (both of which we visited several times during our 4 day stay.
The check in is on Floor 2 and staff was very friendly and helpful and quick!
Our room was on the 14th floor and I selected a corner room with the hope it would be spacious enough for three adults. When I opened the door I was relieved that there were...
Location, The Design is truly lovely! Every amenity is perfection. We are architects and the collection of books in the Library/ Lobby was exceptional. If you value attention to detail as we do this will be the place for you!
Location, The Design is truly lovely! Every amenity is perfection. We are architects and the collection of books in the Library/ Lobby was exceptional. If you value attention to detail as we do this will be the place for you!
Nora
Reviewed February 4, 2023Reviewed February 4, 2023
The onsite staff and team were amazing! I felt safe and they went above and beyond to ensure I enjoyed my stay there. I will definitely share with family and friends who consider to visit Japan - Osaka/Kyoto to stay at Toyoko Inn Osaka Itami Kuko. I want to also give a huge thank you to the gentleman (Apologies I can't recall his name but he had an accent) He was so kind, helpful and ensured the waiting area was well lit, offered me coffee and some bread, as I waited for my taxi ride to KIX...
The onsite staff and team were amazing! I felt safe and they went above and beyond to ensure I enjoyed my stay there. I will definitely share with family and friends who consider to visit Japan - Osaka/Kyoto to stay at Toyoko Inn Osaka Itami Kuko. I want to also give a huge thank you to the gentleman (Apologies I can't recall his name but he had an accent) He was so kind, helpful and ensured the waiting area was well lit, offered me coffee and some bread, as I waited for my taxi ride to KIX...
Crystal
Reviewed October 26, 2026Reviewed October 26, 2026