"This hotel was honestly exceptional from the moment we arrived (which started with a drink and lovely welcome gift). Staff were incredible and consistently went above and beyond. The hotel is quite new and this showed - the rooms were modern with incredibly comfortable beds. The location is fantastic - a very easy walk to the harbour area and great subway access to shin-kobe and Sanomiya stations. The hotel restaurant on the ground floor was great and the spa/onsen was brilliant. We will...
"This hotel was honestly exceptional from the moment we arrived (which started with a drink and lovely welcome gift). Staff were incredible and consistently went above and beyond. The hotel is quite new and this showed - the rooms were modern with incredibly comfortable beds. The location is fantastic - a very easy walk to the harbour area and great subway access to shin-kobe and Sanomiya stations. The hotel restaurant on the ground floor was great and the spa/onsen was brilliant. We will...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Very near to Sannomiya Station. Easy access to tourist attractions and plenty of places to dine. The room was spacious and comfortable and the breakfast buffet was delicious with many options. Great choice for families.
Very near to Sannomiya Station. Easy access to tourist attractions and plenty of places to dine. The room was spacious and comfortable and the breakfast buffet was delicious with many options. Great choice for families.
The Oriental Hotel was very comfortable and attractive with lovely views of the bay or mountains. The staff were extremely helpful, pleasant and overall very charming. The location is in the upscale shopping district and next door to a museum and attached to Barney's New York. The food was really quite good both in the restaurant and room service. I loved the Japanese breakfast! Unlike the Mandarin Oriental in Tokyo, the Oriental Hotel is very generous and you are allowed a set breakfast and...
The Oriental Hotel was very comfortable and attractive with lovely views of the bay or mountains. The staff were extremely helpful, pleasant and overall very charming. The location is in the upscale shopping district and next door to a museum and attached to Barney's New York. The food was really quite good both in the restaurant and room service. I loved the Japanese breakfast! Unlike the Mandarin Oriental in Tokyo, the Oriental Hotel is very generous and you are allowed a set breakfast and...
Conveniently located off a busy street within easy walking distance of both underground and JR stations, Several good restaurants nearby featuring Kobe beef A5 and Kaiseki dinners. I don't like eating much for breakfast and find that traditional Japanese breakfast are ways too much food early in the morning. Fortunately there were a number of nearby coffee and pastry shops to sample. The spa area was quite busy so book early to get the time you want. Free fresh coffee in the lounge was a plus....
Conveniently located off a busy street within easy walking distance of both underground and JR stations, Several good restaurants nearby featuring Kobe beef A5 and Kaiseki dinners. I don't like eating much for breakfast and find that traditional Japanese breakfast are ways too much food early in the morning. Fortunately there were a number of nearby coffee and pastry shops to sample. The spa area was quite busy so book early to get the time you want. Free fresh coffee in the lounge was a plus....
Craig
Reviewed October 25, 2026Reviewed October 25, 2026
The hotel is within walking distance from Shin-Kobe Shinkansen Station. The room is big and nice, and temperature can be controlled easily and turned on 24/7, you dont need to put your room key in a slot for electricity.
They also have extension cord near the bed which is really convenient, and provide bottles of water every day.
They also have 2 types of restaurants for breakfast, and have multiple restaurants for dinner.
They can also keep your luggages and can use postal service.
The...
The hotel is within walking distance from Shin-Kobe Shinkansen Station. The room is big and nice, and temperature can be controlled easily and turned on 24/7, you dont need to put your room key in a slot for electricity.
They also have extension cord near the bed which is really convenient, and provide bottles of water every day.
They also have 2 types of restaurants for breakfast, and have multiple restaurants for dinner.
They can also keep your luggages and can use postal service.
The...
Xavier Jim
Reviewed September 14, 2023Reviewed September 14, 2023
Great rooms with closet and Japanese style bathroom. Availability of laundry machines shown on TV channel. Great breakfast buffet. Japanese garden on 9th floor. Very responsive front desk.
Great hotel for bad weather - you never need to go outside. Giant quality restaurant food hall on 8th floor. The mall / Yodobashi on floors B1 thru 8 can be accessed by escalator from the lobby, and there is a secret door that directly connects the hotel B1 elevator lobby to the grocery store in the mall,...
Great rooms with closet and Japanese style bathroom. Availability of laundry machines shown on TV channel. Great breakfast buffet. Japanese garden on 9th floor. Very responsive front desk.
Great hotel for bad weather - you never need to go outside. Giant quality restaurant food hall on 8th floor. The mall / Yodobashi on floors B1 thru 8 can be accessed by escalator from the lobby, and there is a secret door that directly connects the hotel B1 elevator lobby to the grocery store in the mall,...
I am from Tennessee, and this was the perfect hotel for my first-time visit to Japan. Exceedingly kind staff, great things to do around the hotel, great access to bus station.
I am from Tennessee, and this was the perfect hotel for my first-time visit to Japan. Exceedingly kind staff, great things to do around the hotel, great access to bus station.
Jacob
Reviewed September 4, 2026Reviewed September 4, 2026
Train station was 5minutes walk from the hotel.
Though the room was on the smaller side, it was very fancy and had all the amenities and was well kept.
The staff was very nice and helpful as well.
They called us a taxi when we needed to get our luggage to the airport and walk us down and waited in the cold with us for the taxi to arrive. Great service!
Train station was 5minutes walk from the hotel.
Though the room was on the smaller side, it was very fancy and had all the amenities and was well kept.
The staff was very nice and helpful as well.
They called us a taxi when we needed to get our luggage to the airport and walk us down and waited in the cold with us for the taxi to arrive. Great service!
Ono
Reviewed January 20, 2025Reviewed January 20, 2025
The onsite staff and team were amazing! I felt safe and they went above and beyond to ensure I enjoyed my stay there. I will definitely share with family and friends who consider to visit Japan - Osaka/Kyoto to stay at Toyoko Inn Osaka Itami Kuko. I want to also give a huge thank you to the gentleman (Apologies I can't recall his name but he had an accent) He was so kind, helpful and ensured the waiting area was well lit, offered me coffee and some bread, as I waited for my taxi ride to KIX...
The onsite staff and team were amazing! I felt safe and they went above and beyond to ensure I enjoyed my stay there. I will definitely share with family and friends who consider to visit Japan - Osaka/Kyoto to stay at Toyoko Inn Osaka Itami Kuko. I want to also give a huge thank you to the gentleman (Apologies I can't recall his name but he had an accent) He was so kind, helpful and ensured the waiting area was well lit, offered me coffee and some bread, as I waited for my taxi ride to KIX...
Crystal
Reviewed October 26, 2026Reviewed October 26, 2026